BPO Quality Assurance Specialist

2 weeks ago

Clarck City Pampanga, Philippines J-K Network Full time

Client Profile: A leading global business processing outsourcing that provides technology solutions and process management for over 39 years in services. Position: BPO Quality Assurance Specialist Industry: BPO Location: Clark Pampanga Salary: Php35,000 Schedule: Shifting schedule Work Set up: Work on site Benefits: ✨ Government mandated Benefits ✨ HMO ✨ 13th month pay ✨ Sick Leave Credits ✨ Vacation Leave Credits Job Requirements: ✨ Bachelor’s Degree Holder ✨ Open for undergraduate ✨ At least 1 year of work experience as Quality Analyst in a call center setting. ✨ Experience working as Customer Service Representative in BPO industry ✨ Willing to work fully on site ✨Amenable to work at shifting schedule Job Responsibilities: ✨ Handling inbound and outbound calls, messages and email ✨ Assisting customers with product and service inquiries ✨ Develop and maintain strong relationships with customers and clients ✨ Managing and resolving escalations by coordinating with teams and implement quality control processes, perform quality assessments. ✨ Developing and Maintaining high customer satisfactions Recruitment Process: Online interview and Face to Face ✨ Initial interview ✨ 2nd interview ✨ Final interview ✨ JOB OFFER

  • Quality Assurance

    2 weeks ago

    Clark Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: QA Specialist Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup: Onsite BENEFITS:...

  • Quality Assurance Specialist

    1 week ago

    Clark, Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: Quality Assurance Specialist (10 headcount needed) Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work...

  • QA Specialist

    7 days ago

    Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. Benefits: Government-mandated benefits 13th Month Pay HMO coverage Vacation Leave Credits Sick Leave Credits POSITION: QA Specialist (BPO) Industry: BPO Location:...

  • QA Specialist

    6 days ago

    Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. Benefits: Government-mandated benefits 13th Month Pay HMO coverage Vacation Leave Credits Sick Leave Credits POSITION: QA Specialist (BPO) Industry: BPO Location:...

  • Quality Assurance

    2 weeks ago

    , Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: QA Specialist Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup: Onsite BENEFITS:...

  • Quality Assurance Analyst

    1 week ago

    Pampanga, Philippines J-K Network Services Full time

    Client Company: This company helps large organizations refine customer interactions and strengthen operational performance through modern, technology-supported practices. Position: Quality Assurance Analyst Industry: BPO Location: Clark Pampanga Postal: 2023 Salary Offer: Php35,000 Work Schedule: Shifting Schedule Work Set Up: Work-Onsite Job Requirements:...

  • Quality Assurance Supervisor

    4 weeks ago

    Quezon City, Philippines Probe CX Full time

    Job Summary We are seeking a highly organized and analytical QA Lead to oversee quality assurance activities across multiple BPO accounts. The QA Lead will ensure that customer interactions meet client expectations and internal standards, drive continuous improvement, and lead a team of QA analysts to deliver consistent and actionable feedback. Key...

  • Quality Assurance

    2 weeks ago

    Clark Pampanga, Philippines J-K Network Services Full time

    A well-established IT and Engineering firm with over 40 years of industry experience, delivering comprehensive end-to-end solutions across multiple sectors — including Finance and Healthcare. POSITION: Quality Assurance / CSR (Pampanga) Industry: BPO Location: Clark, Pampanga Salary Offer: Php 35,000 Work Schedule: Shifting Schedule Work Setup: Onsite...

  • Quality Assurance Specialist

    4 weeks ago

    Cebu City, Philippines ContactPoint360 Full time

    Join our CP360 Family, today! From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together! Why Join ContactPoint360? At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just...

  • Quality Assurance Analyst

    2 weeks ago

    Quezon City, Philippines Probe CX Full time

    Quality Assurance Analyst - BPO | Dayshift Probe CX, Quezon City, National Capital Region, Philippines Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to...