Medical Billing Specialist – Collections

2 weeks ago

Valenzuela, Philippines Sourcefit Full time

Position Summary

The primary responsibility of the Medical Billing Specialist – Collections is to assist our clients in collecting payments from the insurance companies for the medical services rendered to their patients. This includes charge entry and providing exceptional customer service.

Job Details
  • Work from home
  • Monday to Friday | 9:00 PM to 6:00 AM (Manila)
  • Following US Holidays
Responsibilities
  • Review/Analyze explanation of benefits (EOB), Remittance Advice, and Denials from Payers to drive resolution for accounts receivable.
  • Preparation and analysis of aging reports.
  • Use all channels available to resolve and collect account receivables with payers, which includes but is not limited to utilizing payer portals and outbound calls to the provider desk.
  • Review or update claims, corrections, and upload required documents in our clearinghouse portals.
  • Identifying underpayments and preparing documents for appeals
  • Creating batches and post-received payments.
  • Code claims accordingly with CPT and ICD-10 codes.
  • Perform other duties assigned by the management.
  • Post charges to create a claim and submit it to our clearinghouses.
  • Contact patients, providers, and payers to check eligibility, pre-cert, or follow up on claims/appeals.
  • Ability to work well independently and communicate efficiently and respectfully with patients and insurance representatives.
  • Identify billing errors and denials by understanding the problem and resubmit corrected claims or take other appropriate action to resolution.
Qualifications
  • At least 3 years of experience in Medical Billing and Collections.
  • Knowledge of medical billing codes, including CPT and HCPCS coding, claims modifiers, and ICD-10 diagnosis coding.
  • Familiarity with Revenue Cycle Management (RCM) systems, Practice Management Systems (PMS), and tools.
  • Experience using ChiroTouch is A MUST.
  • Understanding of different types of insurance coverages and claims, including Health, Workers' Comp, and Auto
  • Ability to read and interpret EOBs (Explanation of Benefits)
  • Experience in coordinating with insurance companies.
  • Strong adaptability and ability to learn quickly.
  • Proven efficiency and punctuality in completing tasks.
  • Previous experience in Orthopedic, Spine Surgery and Pain Management Specialty is a plus
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