Laboratory Operations Manager

6 days ago

Makati, Philippines Aickman & Greene Full time

Recruitment Consultant at Aickman and Greene | Connecting and Placing Top Talent Qualifications Bachelor’s or Master’s degree in Chemistry; Licensed Chemist required. 5–8 years of experience managing laboratory operations (Food, Environmental, or Hardlines). Experience leading cross-functional teams (QA/QC, R&D, production, safety, regulatory). Strong background in budgeting, resource planning, and vendor/stakeholder management. Familiar with ISO/IEC 17025 and other relevant standards (ISO 9001, ISO 13485, ASTM). Knowledge of regulatory frameworks such as FDA, CE marking, and environmental regulations. Duties and Responsibilities Operational Leadership & Compliance Partner with Tower Leads to drive operational processes, compliance, and customer fulfillment. Ensure smooth workflow of laboratory operations, from test request intake to final reporting, in line with company standards and regulatory requirements. Maintain adherence to good laboratory practices, safety standards, and housekeeping protocols. Financial & Business Management Manage the P&L of the business lines, ensuring profitability and cost efficiency. Approve and monitor inventory levels and capital expenditures to optimize utilization and control costs. Support business development through project assessments, feasibility studies, and collaboration with sales and marketing teams to achieve revenue targets. Lead, manage, and develop laboratory personnel, ensuring productivity, efficiency, and engagement. Conduct performance appraisals, identify training needs, and implement career development programs. Foster a culture of accountability, collaboration, and continuous improvement. Customer Engagement & Technical Support Act as primary technical support representative, addressing client inquiries, concerns, and service requirements. Build and maintain strong client relationships by delivering timely, accurate, and high-quality services. Conduct company presentations and client technical trainings, as required. Monitor and analyze laboratory results and operational outcomes, recommending improvements as necessary. Stay updated on industry and technical developments; ensure best practices are implemented and shared with the team. Drive operational excellence initiatives that enhance service quality, turnaround time, and customer satisfaction. Strategic Planning & Vision Develop and execute the vision, goals, and long-term plans for laboratory and operational growth. Align operational strategies with overall business objectives to ensure sustainable success. Perform other relevant duties as assigned by the Managing Director. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Human Resources We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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