Contact Center Platform Engineer

We are seeking an experienced Senior Contact Center Platform Engineer to join our team. This role is critical to the success of our client's business operations, as contact center platforms are at the core of customer engagement. The Senior Engineer will focus on system engineering, automation, and serve as the highest point of technical escalation across...

Job Title : Senior Contact Center Platform EngineerLocation :  Mandaluyong, Robinsons Cybergate Tower 2 1550Work Schedule : Hybrid,  2x RTOShift Schedule:  Shifting Schedule Position Type: 6 Months ContractJob DescriptionDesired Qualifications :Expertise in both Cloud/Automation and Infrastructure/Security specializations.Professional certifications such...

Overview We are seeking a dedicated and people-focused Supervisor to lead a team within the United States HR Operations Tier I Contact Center, part of our Global HR Shared Services function. This role will be responsible for supervising the day-to-day service delivery of Tier I HR support operations, ensuring timely resolution of employee inquiries and...

Global Strategic Sourcing Lead | Building High-Impact Talent Pipelines As a Consulting Leader , you will be at the forefront of delivering customer experience (CX) and contact center transformation initiatives . Working with leading CCaaS and CX platforms —including Genesys Cloud, Google CCAI, Nice CXone, Five9, Sprinklr, Salesforce Service Cloud, and...

Overview Job descriptions aggregated from multiple postings. This refinement retains the original responsibilities and qualifications for the consulting roles where provided, and reorganizes content for clarity while removing non-essential boilerplate and region-specific notices. Consulting Leader Job Description As a Consulting Leader, you will be at the...

Overview 2 days ago Be among the first 25 applicants Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey...

Mass Hiring Call Center Agent Pasig Posted today Job Description This posting aggregates multiple contact center opportunities. Details below reflect several roles including requirements, salary ranges and benefits for each position. Please review per job listing. Job Titles and Highlights Fresh Graduate / Call Center Job / Customer Service — Pasig,...

Manager/Senior Manager - HR Operations Contact Center We are seeking an experienced and highly motivated Manager or Senior Manager to lead the United States HR Operations Tier I Contact Center team within our Global HR Shared Services function. This leadership role will oversee the day-to-day service delivery of Tier I HR support operations, focusing on...

Professional Services Contact Center Engineer It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally...

Overview As a Senior Platform Configuration Engineer at Five9 , you will play a crucial role in delivering high-quality consulting and implementation services to Five9’s enterprise customers. This position requires a deep understanding of cloud contact center solutions, a passion for customer success, and a drive to implement solutions that meet our...