Contact Center Senior Associate
2 days ago
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
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Contact Center Senior Associate
2 days ago
Manila, National Capital Region, Philippines Capgemini Full time ₱800,000 - ₱1,200,000 per yearContact Center Process Senior Associate Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Performs...
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Contact Center Coordinator
3 days ago
Manila, National Capital Region, Philippines Public Safety Savings and Loan Association, Inc. (PSSLAI) Full time ₱300,000 - ₱600,000 per yearJob Summary:The Contact Center Coordinator shall be responsible for outbound and inbound calls, emails and text messages from the members and agents of the association in loan assessments. The position is also responsible for the handling of Field Agents of Non Voice Support, Text Blast and outbound calls in a timely manner. They also promote and advise...
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Genesys Contact Center Engineer
5 days ago
Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearGenesys Contact Center EngineerBGC Taguig | Contract | (Hybrid- Twice in week) | Competitive SalaryProfessional & Technical Skills:-Required Skill: Advanced proficiency in Genesys Contact Center Operation (Minimum 1 year).-Strong understanding of software development methodologies and best practices.-Experience with modern programming languages and...
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Genesys Contact Center
7 days ago
Manila, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per yearPosition Summary:As a Custom Software Engineer, you will be responsible for developing tailored software solutions that address unique business requirements. Your day-to-day tasks will include coding, enhancing system components, and collaborating with team members to deliver scalable, high-performance applications using modern technologies and Agile...
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Senior Call Center Operations Manager
3 days ago
Manila, National Capital Region, Philippines Simera Full time ₱1,500,000 - ₱2,500,000 per yearWe are seeking a highly experiencedSenior Call Center Operations Manager—ideally with previous Call Center Director experience—to lead and optimize our BPO operations in Manila. This is a hands-on leadership role responsible for managing all aspects of our call center teams and operational performance, with a focus on technical support (Level 1 and Level...
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Customer Contact Center
3 days ago
Manila, National Capital Region, Philippines Remitly Full time ₱150,000 - ₱250,000 per yearA CRU Customer Contact Ctr – Fulfillment Analyst I ensures fulfillment of all police records orders from different customer platforms, researches various Law Enforcement Agencies' websites for accident and/or incident reports, and performs data acquisition and validation following strict business rules. Performs routine and recurring assignments such as...
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Finance Senior Associate
2 weeks ago
Manila, National Capital Region, Philippines Deloitte SEA Full time ₱1,200,000 - ₱2,400,000 per yearTitle: Finance Senior Associate - General LedgerAre you ready to unleash your potential?At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on...
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Medical Contact Center Assistant II
1 week ago
Manila, National Capital Region, Philippines Fortrea Full time $40,000 - $80,000 per yearSummary Of ResponsibilitiesTo respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax...
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Senior Telecom Engineer
2 weeks ago
Manila, National Capital Region, Philippines Tenerity Full time ₱1,200,000 - ₱2,400,000 per yearAs Senior Telecom Analyst, you will be a member of our Network and Telecom Services Team at Tenerity, supporting our enterprise telecommunications platforms. The Senior Telecom Analyst is a hands-on and dynamic role, maintaining Tenerity's customer facing Contact Center omni-channel platforms and corporate telephony technologies. Expertise supporting the...
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Sr. VoIP Technical Analyst
7 days ago
Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱1,200,000 - ₱2,400,000 per yearJOB RESPONSIBILITIES· % - Quality Interactionso Provide client-centered technical support via omni channel interactions to achieve key performance goals. This includes ensuring client interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. As a senior technical analyst, be able to assist technical analysts...