Customer Service Representative – Chat Support

3 weeks ago

Quezon City, Philippines Stark Asia Solutions Inc. Full time

We are hiring Customer Service Representatives (CSR) for our Chat Support Team in the Shipping and Logistics industry. This is a pure non-voice role , perfect for individuals with strong written communication skills who are eager to start a rewarding career in a fast-paced, growing industry.

  • Handle customer inquiries and concerns via live chat, focusing on shipping and logistics services.
  • Assist customers with order tracking, delivery updates, shipping concerns, and general inquiries.
  • Ensure customer satisfaction by providing accurate information and resolving issues promptly.
  • Maintain detailed records of customer interactions using internal systems.
  • Collaborate with internal departments for smooth coordination and customer resolution.
  • Stay up-to-date with company services, shipping protocols, and process changes.
  • College Graduate (courses in Finance and Accounting, Entrepreneurship, or Marketing are a plus )
  • No BPO experience required – Fresh graduates are welcome to apply
  • Excellent written communication and comprehension skills in English.
  • Detail-oriented, organized, and able to multitask in a high-volume environment.
  • Tech-savvy and comfortable navigating customer service platforms and tools.
  • Willing to work onsite in Bridgetown, Libis, Quezon City
  • Can start ASAP
Perks and Benefits:
  • Basic salary up to PHP 18,000
  • Additional PHP 2,000 non-taxable allowance
  • Day 1 HMO coverage with 2 dependents
  • Immediate hiring – start ASAP
  • 100% Pure Non-Voice Role
Why Join Us?

Start your career in a dynamic and supportive environment where your growth matters. Whether you're a fresh graduate or exploring a new industry, this is your chance to gain valuable experience in customer support for the shipping and logistics sector.

#J-18808-Ljbffr

  • Chat Support Representative

    2 weeks ago

    Quezon City, Philippines MHR Full time

    A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction. Key...

  • Chat Support Representative

    4 weeks ago

    Quezon City, Philippines MHR Full time

    A Chat Support Representative is responsible for assisting customers through live chat platforms. The role involves responding to inquiries, resolving issues, and providing accurate information in a timely and professional manner. Agents are expected to maintain a friendly and empathetic tone while ensuring customer satisfaction. Key...

  • Chat Support Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines TTEC Full time ₱200,000 - ₱250,000 per year

    Chat Support RepresentativeYour potential has a place here with TTEC's award-winning employment experience. As a Chat Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in...

  • Customer Service Representative-Sales Chat Support

    4 weeks ago

    Quezon City, Philippines Lexie Staffing Full time

    Communicate with customers exceptionally through chat and email Respond to Queries truthfully Convert chat interactions into successful sales by identifying customer needs Provide and offer products and services to customers Assist and Inform customers for a smooth transaction Be updated to current polices Resolves Issues and troubleshoot problems JOB...

  • Chat Support Representative

    1 day ago

    Antipolo City, Calabarzon, Philippines INTERCON MANPOWER SERVICES Full time ₱312,000 per year

    Location: Onsite (Bridgetowne IPI)Salary: Up to 26,000 PHP monthly salary package + Benefits & BonusesVirtual Hiring Process: No need to visit the office for interviewsAbout Us:Bridgetowne IPI is a dynamic and rapidly growing company focused on providing exceptional customer service. We are seeking Chat Support Representatives to join our team If you are...

  • CSR - Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines H&K Business Support Inc. Full time ₱216,000 - ₱432,000 per year

    Responsibilities:Handle inbound and outbound customer calls, emails, and chats in a professional and timely manner.Provide accurate, valid, and complete information by using the right methods/tools.Resolve product or service problems by clarifying the customer's complaint, determining the cause, selecting the best solution, and following up to ensure...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines SUNRISE SEARCH & SUPPORT INC Full time $20,000 - $30,000 per year

    About the role Sunrise Search & Support Inc. is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. In this full-time role, you will be providing exceptional customer service to our clients from the comfort of your own home. Our virtual process allows you to work flexibly while still being a vital part of...

  • Chat Support Representative

    7 days ago

    Davao City, Davao, Philippines AspiraGlobal Full time ₱150,000 - ₱250,000 per year

    Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application. Overview:We are looking for a Chat Support Representative to provide excellent...

  • Chat Customer Service Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines Percepta Full time ₱150,000 - ₱250,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As a Chat Customer Service Representative working onsite in Pasay, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines SUNRISE SEARCH & SUPPORT INC Full time $30,000 - $40,000 per year

    About the role This is a full-time Customer Service Representative role based in Cebu City, Cebu. You will be responsible for providing exceptional customer service to clients through inbound and outbound calls and email correspondence. The role is focused on supporting customers with their financial accounts.What you'll be doingRespond to inbound customer...