Crewing Assistant

4 days ago


Makati, Philippines Philippine Transmarine Carriers, Inc. Full time

Overview

The Crewing Assistant is responsible for managing client (principal & crew) relationships, as well as developing new business from existing customers, through the delivery of a positive customer experience.

Responsibilities
  • Monitor completion of crew documentation and crew information prior joining the vessel
  • Monitor and implement crew embarkation through processing of pre-deployment requirements
  • Monitor deliverables of third-party providers (PEME, training, travel, crew gears)
  • Monitor on-time updating/encoding of crew documents in the system
  • Regularly updates Crewing Manager and Principal (if applicable) the status of the crew
  • Raise any concern to the crewing manager on any relevant information related to the crew processing and statutory requirements
Qualifications
  • Graduate of any related 4-year course
  • Preferably with 1 year of experience in Manning Industry
  • With experience or specialized training in Crewing Operations
  • Must have experience in processing seafarers' pre-employment medical requirements, DMW/OWWA, Marina documents, travel documents, STCW/Flag state Training/Licenses and Visa processing
  • With good communication skills, technology-savvy and displays high customer service through on-time response to queries
  • Proficient in the use of Microsoft applications (Excel, Word, PowerPoint)
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