Administrative Assistant

Discover your 100% YOU with MicroSourcing Position: Administrative Assistant (Senior) Work setup & shift: Remote | Dayshift Why join MicroSourcing? You’ll Have Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role: As An Administrative Assistant, You Will Manage all email and phone enquiries from new and existing clients, including scheduling, changing appointments, and client communications. Experience with discussing confidential and sensitive information with potential clients and helping them feel safe and comfortable. Handle phone calls, emails, and other administrative tasks to support the smooth functioning of the practice. Provide high‑level support to the Lead counsellor, including calendar management, correspondence, and preparing documents or reports. Support with financial operations and admin tasks, such as ensuring all client sessions have been paid, keeping accurate records of expenses and income. Follow up with clients and companies to confirm payments. Format, proofread, and schedule high‑quality social media content for Instagram and Facebook using pre-existing templates on Canva. Update the website with small administrative updates, such as adding new products to the online store, updating team bios, and adding worksheets and resources. Helping schedule blogs on the website and proofreading and formatting documents, and client‑facing worksheets. What You Need Non‑negotiables Previous experience as an administrative assistant, health care receptionist, or executive assistant Experience with Google Calendars is essential Experience with Xero and Microsoft Excel is essential. High Proficiency or ability to quickly learn a wide variety of office software and website tools (e.g., Pracsuite, Xero, Canva, Webflow, Microsoft Office, Google Calendar, Google Drive) and social media platforms (YouTube/Meta/Instagram/Facebook) High school diploma or equivalent required; additional qualifications in medical or healthcare administration and working for a small business are a plus. Preferred Skills/expertise Healthcare office experience (for example, for a psychologist, counsellor etc) is highly preferred. Experience working with Australian companies is preferred. Experience with social media and Canva is preferred Experience with the Booking software ‘Pracsuite’ is desirable Experience with Canva and Meta Scheduling is highly desirable Experience with Webflow is desirable About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100% For more information, visit Terms & conditions apply #J-18808-Ljbffr