Desktop Support Engineer

19 hours ago


Manila, Philippines TECEZE Full time

Overview

Job Title: DSS Engineer

Location: Manila, National Capital Region, Philippines

We are seeking a skilled and customer-focused Deskside Support Specialist to join our IT team. The ideal candidate will provide hands-on technical support to end-users, ensuring seamless operation of hardware, software, and network systems. This role requires excellent problem-solving skills, a proactive attitude, and the ability to communicate effectively with both technical and non-technical users.

Responsibilities
  • Provide on-site and remote deskside support for hardware, software, and network related issues.
  • Troubleshoot and resolve technical problems related to desktops, laptops, printers, mobile devices, and other peripherals.
  • Install, configure, and maintain operating systems, applications, and hardware components.
  • Assist with user account management, including password resets and access provisioning.
  • Collaborate with the IT team to escalate and resolve complex technical issues.
  • Document support activities, solutions, and processes in the ticketing system.
  • Perform routine maintenance and updates on IT equipment and systems.
  • Support office moves, including setup and configuration of IT equipment.
  • Provide training and guidance to end-users on IT tools and best practices.
  • Ensure compliance with company IT policies and security protocols.
Qualifications
  • Required:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • 2+ years of experience in a deskside support or similar IT support role.
  • Proficiency in Windows and Mac operating systems, Microsoft Office Suite, and common business applications.
  • Strong knowledge of hardware troubleshooting and repair.
  • Familiarity with Active Directory, Office 365, and basic networking concepts.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and work effectively under pressure.
  • Preferred:
  • Certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP).
  • Experience with IT Service Management (ITSM) tools like ServiceNow.
  • Knowledge of cybersecurity best practices.
#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines BLS Full time ₱720,000 - ₱960,000 per year

    Job Summary:The Desktop Support Engineer will provide technical support and assistance to end-users in a corporate environment. The role involves troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the smooth and efficient operation of the organization's desktop computing environment.Key...

  • IT Desktop Engineer

    18 hours ago


    Manila, Philippines IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • Manila, National Capital Region, Philippines SoftNice UK Limited Full time ₱600,000 - ₱800,000 per year

    Role:Desktop Support EngineerLocation:Heston, UKIs it Permanent / Contract:PermIs it Onsite/Remote/Hybrid:OnsiteStart Date:ImmediateJob Description:Role:Desktop Support EngineerOur client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to...

  • It Support Desktop

    17 hours ago


    , Metro Manila, Philippines Buscojobs Full time

    Posted today Help Desk Job Description We Are Hiring: Customer Care Support Qualifications: Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type: Full-time Life insurance Intern - Desktop Support Posted today Job Description We are looking for a motivated and...


  • Manila, National Capital Region, Philippines Teleperformance Full time ₱180,000 - ₱540,000 per year

    Eligibility: Currently pursuing a degree in Information Technology, Computer Science, or related field that can report from Monday to Friday except Holidays.Role OverviewAs an IT Intern supporting the Desktop Engineering team, you will gain hands-on experience in enterprise IT operations. Under the guidance of experienced engineers, you'll assist in...


  • Bonifacio Global, Metro Manila, Philippines AVANCE SOLUTION SYSTEM ( AVASS ) CORP. Full time ₱400,000 - ₱600,000 per year

    VIRTUAL INTERVIEW PROCESS Key Responsibilities:Provide on-site and remote support for hardware, software, and operating systems without violating OEM warranties or client security policies.Install Windows operating systems using USB and PEX tools.Diagnose and resolve Blue Screen of Death (BSOD) and other critical system errors.Deploy and manage software...


  • Manila, National Capital Region, Philippines TTEC Full time ₱250,000 - ₱450,000 per year

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Pasay City or Quezon City Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to...


  • Manila, National Capital Region, Philippines Axiom Technologies Full time ₱350,000 - ₱700,000 per year

    Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's...


  • Manila, National Capital Region, Philippines AirAsia Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionOVERVIEW:Location: Manila, PhilippinesDepartment: ICTEntity: Philippines AirAsiaStatus: Full-time JOB DESCRIPTION:YOUR ROLE AS AN EXECUTIVE, DESKTOP SUPPORT As an Executive, Desktop Support, you will be responsible for ensuring seamless IT support across the organization. You will provide frontline assistance to end-users, resolve...


  • , Metro Manila, Philippines TTEC Full time

    Overview TTEC National Capital Region, Philippines Join to apply for the Desktop Support Technician role at TTEC . Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Technician working onsite in Pasay City or Quezon City Philippines, you’ll be a part of bringing humanity to...