Senior Reservation Sales Associate For a luxury hotel process

6 days ago

Quezon City, Philippines Praxis Services Full time

Overview

ABOUT PRAXIS SERVICES

Join the Leader and Domain Expert in Hotel Reservations & Revenue Management South Asia. Become a future ready Hotelier without being at the Hotel

Praxis is a leading Business Process Management company that specialises in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain expert in Revenue Management, on line Sales and Distribution, CRM, Database Marketing and Sales lead management for hotels. More than 23,000 rooms are transacted at its state-of-the-art global delivery centre in Gurgaon, National Capital region (NCR), New Delhi. Praxis also manages customer service for premium customers for a leading full-service luxury airline in India.

Make the move from a Job to a Career. Learn Reservations and Revenue optimisation skills to embark a career in Middle Management for Sales or Hotel Operations or Revenue Management or Training and Quality etc.

Job role / Responsibilities
  • A reservations sales associate position is responsible for ensuring a positive and memorable experience for Guests or Travel Agencies or Corporates.
  • Engagement is either on telephone or emails with each seeking details of services and product on the hotel chain or resort that you represent.
  • Work in a paperless office and become proficient on Hotel Reservation Systems like Opera, Synxis, IDS etc. and on world class CRM tools and applications thereby learning personalisation and experiential led selling for premium customers.
  • Become efficient and seasoned in the art of upselling and cross selling through extensive and thorough training in sales and revenue optimisation practices. Managing guest grievances and escalation management will add to confidence for prompt redressal actions.
Skills & Qualifications
  • A natural tendency to help people, a willingness to learn and improve, and diplomacy.
  • Ability to communicate effectively in English language for both written and spoken purposes.
  • Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers.
  • Computer skills, organizational abilities and multitasking capabilities.
  • Basic cognitive and analytical skills.
  • General awareness is a desirable attribute.
Education
  • Graduation in any stream, Hotel Management preferably.
Salary & Benefits
  • Best as per industry standards
  • Performance incentives, night allowance and subsidised meals at a client location makes the total cost to company hugely appealing.
Why join Praxis?

Great work life balance. 9 Hours a day, 5 days a week. Get paid on pro-rata for those wishing to work additional day or hour(s) in the day.

Learning & Growth

Performance is measured enabling sincere and hardworking individuals to get promoted to Team Leader / Supervisor, faster than their peers in the business. As Supervisor become eligible for Praxis TAM - Training for Assistant Manager, company’s powerful and rewarding Management Training Program.

Work Hours
  • Rotational and Fixed Shift – Dedicated Hours or 24 X7 operations
  • 08:00 A.M. – 05:00 P.M.
  • 11:00 A.M. – 08:00 P.M.
  • 02:00 P.M. – 11:00 P.M.
  • 11:00 P.M. – 08:00 A.M. (For Male members only)
Transport

Transport: Option to use airconditioned cars for pick up and drop to residence or transport allowance in lieu

Location

Location: Vatika Business Park, Sector 49, Sohna Road, Gurgaon-

#J-18808-Ljbffr

  • Reservation Associate

    1 day ago

    Baguio City, Cordillera, Philippines Wright Park Hotel Full time ₱250,000 - ₱350,000 per year

    A Reservation Associate in a hotel plays a key role in managing room bookings, coordinating guest reservations, and ensuring that all guest needs are met from the moment they book a room until they arrive at the hotel. This position requires attention to detail, excellent customer service skills, and the ability to manage booking systems effectively. The...

  • Reservations Associate

    2 days ago

    Cebu City, Central Visayas, Philippines The Vibo Group Full time ₱150,000 - ₱250,000 per year

    Job SummaryThe Reservations Associate is responsible for managing guest inquiries and reservations to ensure an exceptional booking experience. This role involves providing accurate information, processing reservations promptly, and coordinating with hotel departments to meet guest needs.Duties and ResponsibilitiesHandle guest inquiries and reservations...

  • Senior Reservations Agent

    1 week ago

    Marikina City, National Capital Region, Philippines Sales Rain Full time ₱400,000 - ₱600,000 per year

    KEY RESPONSIBILITIES:· Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.· Ensure all guests are aware of operational policies – credit card, cancellations, car parking and check in/check out times, etc.· Handles arrivals check, final...

  • Hotel Reservation Agent

    1 day ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱180,000 - ₱240,000 per year

    Hotel Reservation Agent (Customer Sales Representative) – Pioneer AccountLocation: Cebu IT Park, Cebu CityHiring Process: Pure Virtual (Initial Interview, Assessment and Final Interview)Job OverviewStark Asia Solutions is currently hiring Hotel Reservation Agents for a Pioneer Sales Account based in Cebu IT Park. This role is ideal for candidates with a...

  • Reservations Associate

    3 days ago

    Davao City, Davao, Philippines AUTOWARE INDUSTRIES Full time ₱140,000 - ₱152,800 per year

    A Reservation Associate is responsible in communicating with prospective guests to persuade them to book a room in our property and pursue all leads generated by marketing efforts, including inquiries through email and online hotel booking sites and other channels.· Understands and implements reservation policy manual, service standards, standard operating...

  • Hotel Booking Reservation Agent

    2 weeks ago

    Cubao, Quezon City, Philippines Sapient Global Services Full time

    One-day hiring process! Earn up to 25k monthly! We are looking for dedicated Hotel Reservation Specialist to join our team! This is for urgent hiring, Apply Now! Responsibilities: • Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders • Provide accurate information about hotel availability, rates, amenities, and...

  • Sales and Reservation Agent

    2 weeks ago

    Quezon City, National Capital Region, Philippines Pick a Trip Travel and Tours Full time

    ResponsibilitiesProvide clients with accurate travel information, customized itineraries, and competitive pricing.Promote travel packages, insurance, and other related services using effective selling techniques.Advise clients on transportation options, travel dates, costs, and accommodations suited to their needs.Manage tour and hotel bookings on behalf of...

  • Hotel Reservations Spanish Agent

    3 days ago

    Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time ₱300,000 - ₱450,000 per year

    Job Overview:We are looking for highly motivated and customer-centric Hotel Reservations - Spanish Bilingual Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves...

  • Hotel Reservation Assistant

    2 weeks ago

    Quezon City, Philippines Orbit Teleservices - Caloocan Site Full time

    Who are we looking for? We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment. What will you be doing? •...

  • Reservations Associate

    3 days ago

    Lapu-Lapu City, Central Visayas, Philippines Hospitality Resources Inc Full time $25,000 - $40,000 per year

    Key Responsibilities:Handle guest reservations via phone, email, walk-ins, and online channelsProcesses reservations from the sales office, other hotel departments, and travel agents.Provide accurate information regarding room types, availability, rates, and hotel facilitiesUpsell room categories and packages to enhance guest experience and drive...