Sourcing Specialist

Job Description

• Sourcing Specialist Technical Roles jobs in Ma...

Posted 1 day ago

• Act as an escalation point for hotel support helpdesks and Network Operations Team.
• Responds to tickets assigned to them via service desk and ensures effective resolution of faults within agreed SLAs.
• Maintain regular communication with customers and internal staff for all faults assigned to them.
• Occasionally provide telephone and email support to our clients and internal staff, as needed across the entire range of our services and solutions.
• Working with carriers to achieve fault resolution
• Occasionally provide technical support and solution design for our conference teams.
• Perform site network, hardware installation, surveys and documentation.
• Perform technical projects such as upgrades, new software releases, hardware swap outs as dictated by internal product development roadmap.
• Perform regular maintenance of the backbone network, identifying and resolving issues where possible.
• Document and log all activity and information using the defined tools and procedures.
• Developing and writing detailed process and systems documentation
• Maintain regular and consistent attendance and punctuality
• Pursue personal development of skills and knowledge necessary for the effective performance of the role.
• Always conduct themselves in a manner befitting the company's image.

Posted today

Job Description

• 1. Provide on-site installation, validation and commissioning of medical devices on client's laboratory.
• 2. Perform on-site or remote trouble shooting and repairs
• 3. Provide on-site or remote client trainings
• 4. Communicate with clients to address concern and implement corrective actions via calls, emails, text or chat messages.
• 5. Create service reports and other technical documentation properly.
• 6. Perform testing and quality checking of machines.
• 7. Perform preventive maintenance to all installed machines to clients.
• 8. Attend trainings, seminars and meetings internally and externally.
• 9. Diagnosing errors or technical problems and determining proper solutions.
• 10. Follow all company filed procedures and protocols
• 11. Follow all department procedures and protocols.
• 12. If with valid Driver's license, Drive going to assigned client.
• 13. If without valid driver's license, commute or take public transportation going to assigned client.
• 14. Deliver client orders if needed and instructed by immediate supervisor/ Management.
• 15. Collect client payment if needed and instructed by immediate supervisor/ Management.
• 16. Performs other tasks that may be assigned or delegated by the President and General Manager.

Job Type: Full-time

• Flextime

Posted 1 day ago

Job Description

Job Summary:

We are seeking an experienced and highly motivated Field Service Engineer to join our team. The role is responsible for delivering technical solutions, supporting client requirements, and ensuring proper product implementation and after-sales service. This position involves client coordination, collaboration with the sales team, and active participation in project execution from pre-sales presentations to commissioning and post-delivery support.

Key Responsibilities:

• Coordinate with clients to assess requirements and recommend the most suitable technical solutions
• Present and explain technical product details to clients during meetings, site visits, and conferences
• Provide support to the Sales Executive during plant visits, surveys, and deliveries
• Maintain in-depth knowledge of the company's product line and keep updated with industry developments
• Conduct product quality checks, assist in fabrication/testing, and oversee shipments as necessary
• Prepare and maintain technical documentation including service reports, warranty letters, Gantt charts, and activity reports
• Handle commissioning, installation, and after-sales technical service
• Safely operate and maintain the company vehicle for project-related travel and material transport

Qualifications:

• Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or related field)
• At least 2-3 years of relevant technical/engineering experience
• Strong background in troubleshooting and problem-solving
• Excellent communication and presentation skills
• Licensed Engineer is an advantage
• Willing to travel for client visits and project assignments

What We Offer:

• Competitive salary and benefits package
• Career development and training opportunities
• Exposure to diverse technical projects and client industries
• Supportive and collaborative work environment

Posted today

Job Description

The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Overview

To provide technical service and expertise with the help of a team to existing and potential customers, OCD and service partners in conjunction with the Business Plan goals to meet local customer requirements and customer satisfaction.

Responsible for providing technical and engineering support to ensure maximum productivity of OCD systems. Determines technical solutions in accordance with product and customer specifications. Installs, maintains, repairs and modifies equipment for Ortho-Clinical Diagnostics in accordance with quality systems. At all times with customers and potential customers, acts as an advocate for the organization.

Responsibilities

• Ensure timely resolution/closure of break down calls. Ensure all SOF (Service Order Feedback) are being recorded to MXP/LN.
• Reporting OCD product complaints within 24 hours of awareness.
• Ensure upgrades and modifications are performed in designated territory within the specified time frame.
• Supports the sales effort of system and service offerings, including customer training, system trials, demos
• Ensure timely execution of preventative maintenance installation of instruments in designated territory.
• Feedback of spare parts usage to ensure accurate and minimum spare parts inventory holding.
• Compliance with all the applicable regulations and OCD policy
• Perform other work-related duties as assigned.

Qualifications

Minimum Education or Equivalent Experience Required/Preferred

Minimum Years Of Related Knowledge, Skills And Abilities Required/Preferred

• 0–4 years of experience as a Field Engineer in the medical devices industry
• Strong IT knowledge, customer service skills, and a service-minded attitude
• Excellent interpersonal and communication skills
• Ability to build customer relationships and solve problems with strong analytical capabilities
• Time management skills, with the ability to work flexible hours, including weekends and public holidays
• Teamwork-oriented, with a good personality, positive attitude, and hardworking nature
• Self-motivated and able to work under pressure
• Computer literacy and a good understanding of IT networking
• Willingness to travel within the Philippines, including overseas travel
• Ability to work independently under pressure and time constraints with minimal supervision
• Strong presentation skills and proficiency in spoken and written English
• Possession of a valid driver's license

Posted 1 day ago

Job Description

Job Description

• Respond to service calls for Rentals/OP Accounts within 2 hours
• Monitor machine performance and resolve issues within 24 hours
• Visit assigned accounts monthly to check machine performance and ensure customer satisfaction
• Assess and recommend machine replacements or upgrades based on usage or machine life
• Perform other tasks as assigned by management

Qualifications:

• Preferably a graduate in Electrical Engineering, Electronics & Communication Engineering, Computer Engineering, or IT-related courses
• Fresh graduates are encouraged to apply

Job Type: Full-time

Ayala Alabang, National Capital Region ₱ - ₱ Y Chemisphere Lab Sciences Inc.

Posted today

Job Description

Function: Interface with customers and/or end-users to provide high level of technical and application support. Support sales team on the equipment installation and preventive maintenance.

Required qualifications:

BS Electronics and Communication/Instrumentation & Control Engineering Graduate or any related course

With convincing computer and software proficiency

Strong logical and analytical thinking

Good systematic skills to effectively evaluate equipment performance and trouble-shoot equipment

Ability to manage multiple projects simultaneously and prioritize effectively

Good presentation and interpersonal skills

Excellent sense of customer service/support

Must be willing to do field work, loves travelling

Highly disciplined

Preferably with experience in technical and sales support

Resident of Las Pinas/Muntinlupa/Paranaque/Bacoor preferred

With valid driver's license

Posted today

Job Description

• Minimum 5 years' experience in Semicon preferably end of line.
• Knowledgeable in handling Mould set up and parameter optimization
• Knowledgeable in Deflash Trim & Form Operations.
• Knowledgeable in PLC programming, automation and control
• can perform machine set up / qual
• Knowledgeable of CAD and inventor is a plus advantage
• Willing to travel
• Can do Assembly, run the machine, test and troubleshoot of industrial automated equipment.
• Ensure compliance to manufacturing process by following the official work instruction or other related documents.
• In-process checking, adjustment and setup.

Job Type: Full-time

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Paid toll fees
• Paid training
• Promotion to permanent employee
• Staff meals provided

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Posted today

Job Description

· Render field service to client.

· Diagnose and troubleshoot printers and copiers

· Repair overhaul and recondition printers and copiers.

· Provide printer and copier preventive maintenance service deployed at the client.

· Testing of brand new and refurbished printers purchased.

· Assist client on-call to address solutions to complaints.

· Suggest recommendations or alternative solutions to problems.

· Submit service reports to Immediate Superior.

· Report the status of scheduled services to the Immediate Superior.

· Provide assistance to clients in the following:

o Events

o Deliveries

o Collections

· Ensure proper turnover of documents (invoices, delivery, pull-out, collection, and official receipts) and check and/or cash collections.

· Conduct meter readings for rental services clients.

Job Type: Full-time

• Health insurance

Application Question(s):

• Are you willing to work onsite in Makati City?

Pasig City, National Capital Region ₱ - ₱ Y Thermolab Technologies Corp

Posted 1 day ago

Job Description

o Perform installation and testing of the equipment

o Conduct hands-on training on the operation of the equipment

o Assist customers to develop their methods

o Conduct preventive maintenance and repair services

o To assist in maintaining good relations with customer

o Willing to travel within the region

o Preferably can drive car, but not required

o Candidate with at least 1-3 years working experience on their related field.

Electronic Engineering, Electronic Technology, Instrumentation and Control,

Mechatronic Engineering

o Newly graduate is welcome

Ayala Alabang, National Capital Region ₱20000 - ₱60000 Y Sigmatech Inc.

Posted 1 day ago

Job Description

• Graduate of Technical course in Electronics, bachelor's degree in Electronics Communication Engineering, Electronics Engineering, Computer Engineering, and other technical-related courses
• Graduates of Vocational course in Electronics with at least 2 years of technical experience in a related field
• Possess a positive working attitude
• Can drive manual transmission cars and with a valid driver's license is required
• Fresh graduates with driver's license are encouraged to apply

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