Client Retention Specialist – Resto Independent Segment

3 weeks ago


Parañaque, Philippines NextGen Executive Solutions Full time

We’re Hiring: Client Retention Specialist – Resto Independent Segment

Location: Sucat, Parañaque City

Department: Sales | Reporting to: Sales Manager

Salary Range: PHP 25,000 – 35,000

Vacancy: 1 Available

We’re looking for a Client Retention Specialist who will manage and grow our existing base of independent restaurant clients. If you're strategic, customer-centric, and skilled in identifying upsell opportunities, this role is for you.

  • Manage and grow a portfolio of existing accounts
  • Serve as the key point of contact for assigned clients
  • Analyze buying patterns and propose growth strategies
  • Coordinate with operations, logistics, and support teams
  • Proactively resolve client issues and ensure satisfaction
  • Meet renewal and sales growth targets
Must-Have Qualifications
  • 3+ years in key account management or customer-facing roles
  • Experience in sales or procurement for independent restaurants
  • Knowledge of foodservice industry, pricing, promotions, and competitor landscape
  • Strong relationship-building and problem-solving skills
  • Data-driven with CRM experience
  • Patient, customer-focused, strategic, and skilled in cross-selling & upselling
Education
  • Bachelor’s Degree in Business, Marketing, or a related field
Preferred Industry Background
  • FMCG
  • F&B Distribution
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