Clinic Operations Lead | PCC Malabon

3 weeks ago

Caloocan, Philippines Maxicare Health Care Full time

Are you a high-performing operations leader who thrives on driving efficiency, managing teams, and getting things done? We’re looking for a Clinic Operations Lead who’s not just strategic on paper — but relentlessly hands‑on in execution. At the helm of our clinic, you’ll be the engine that powers daily operations, ensuring our frontline healthcare team can deliver seamless, patient-centered service at scale. If you’re action-oriented, systems savvy, and passionate about operational excellence, this is your next leadership challenge. What You’ll Do Your daily responsibilities include: Streamline and optimize daily clinic workflows for maximum productivity and quality. Translate organizational goals into actionable initiatives that improve clinic performance. Analyze data, anticipate problems, and implement solutions — fast. Lead by example: coach, manage, and elevate a diverse clinic team. Handle staff concerns with decisiveness, empathy, and professionalism. Ensure performance metrics are met through consistent follow-through and support. Set the tone for a warm, efficient, and responsive clinic experience. Quickly respond to issues that impact service delivery or patient satisfaction. Identify gaps and proactively create systems to address them. Partner with cross‑functional leaders to scale best practices and operational upgrades. Qualifications Education: Graduate of any 4-year course. Experience / Knowledge: 4+ years of leadership experience in a fast‑paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.). Strong track record in operations management, process improvement, and staff development. Confident decision‑maker with excellent communication and execution skills. Agile, systems‑thinker who thrives in solving day‑to‑day operational challenges. Computer‑proficient; able to multitask in fast‑paced settings. Traits: Energetic, young‑at‑heart, and ready to lead from the front. Passionate about creating impact through organized, efficient, people‑first leadership. Amenable to rotational shifts (5‑day work week, varying rest days). What We Offer We offer competitive and meaningful benefits because we value our team: Guaranteed up to 15th Month Pay Quarterly Rice Subsidy Medicine Benefit HMO Coverage Life Insurance Convertible Leave Credits Next Steps: Required Application Form To be considered for this role, please complete the following form: Note: Failure to fill out the form may result in your application not being considered for interview. Already submitted this form before? No need to resubmit. We’ll review your past responses. Ready to join us? Make a difference in everyday healthcare—apply today Note: If you’ve applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience, and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future #J-18808-Ljbffr

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