Call Center Sr. Executive

2 days ago


Southern Manila District, Philippines TASQ Staffing Solutions Full time

About the job, Sr. Executive - Process Training (MOA Pasay) | Hybrid Work Setup: Hybrid (MOA Pasay) Work Schedule: Mid Shift Requirements: 2 years of experience in Training BPO Good communication skills Basic knowledge of MS Office MS Excel, PowerPoint, Word Doc, Outlook Responsible for support for current new-hire training and then full facilitation of future new-hire training classes, reporting, and feedback to the agent. At least 2nd Year College / 72 Units | Bachelor's Degree (Any course) Basic knowledge of editing tools Adobe Responsibilities: Conduct New Hire training for the process based on the agenda Create PKT (Process Knowledge Tests) to understand opportunities in Operations which willbe the outcome of a TNA and action plans. Create a Training Needs Analysis and create action plans based on TNA and opportunitiesto support operations. Collaborate with the CE (Customer Experience), Quality Analyst and Pre-Process Trainingteam in making suggestions in enhancing the training agenda. Provide feedback to associates/trainees based on progress in training Complete required reports for tracking and communicating training progress at differentlevels Conduct coaching sessions for trainees and agents towards performance improvement. #J-18808-Ljbffr


  • BPO Sr. Executive

    1 week ago


    Southern Manila District, Philippines TASQ Staffing Solutions Full time

    About the job Sr. Executive - Process Training (MOA Pasay) | Hybrid Work Setup: Hybrid (MOA Pasay) Work Schedule: Mid Shift Requirements: 2 years of experiencing in Training BPO Good communication skills Basic knowledge of MS Office MS Excel, Power Point, Word Doc, Outlook Responsible for Support for current New-Hire Training then Full Facilitation of Future...


  • Southern Manila District, Philippines Royal Caribbean International Full time

    Overview Position Summary: The Ticketing & Tariff Resolutions Sr Supervisor is responsible for analyzing, identifying, and actioning all tickets with potential financial recovery for our global offices. The candidate will be responsible for identifying process gaps that cause service failures and financial loss for immediate correction. The Ticketing &...


  • Southern Manila District, Philippines SnapMart Inc. Landers.ph E2E eCommerce Full time

    Business Development Sr. Analyst plays a pivotal role in driving revenue growth by actively seeking out and engaging potential partner-sellers within the eCommerce landscape. This dynamic individual will be involved in lead generation initiatives, conduct persuasive sales calls, and deliver impactful product pitches that result in closed deals and long-term...


  • Capital District, Philippines MCI Full time

    Join to apply for the Remote Call Center Representative role at MCI Angeles City, PHFull-TimeHourlyMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We’re looking for enthusiastic Remote Call Center Representatives to support a...

  • Call Center

    5 days ago


    Manila, National Capital Region, Philippines Cloud T@lents Pte Ltd Full time ₱150,000 - ₱250,000 per year

    Job OverviewWe are hiring Call Center Representatives to assist customers with inquiries, payments, and basic support related to parking services and digital applications.ResponsibilitiesAnswer calls, emails, and chats from customers.Provide information about parking services, payments, and mobile app usage.Assist in resolving basic customer concerns and...

  • Call Center

    3 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    IT Engineer (Voice & Telephony) Keep the conversation flowing with crystal-clear connections Job Summary We are seeking a skilled IT Engineer (Voice & Telephony) to support, manage, and enhance our call center's voice and telephony infrastructure. The role will ensure seamless, reliable, and high-quality communication systems that empower our teams to...


  • Manila, Philippines Lendex Data Full time

    Overview Lendex Data Manila, National Capital Region, Philippines ReigniteIQ is an AI-driven automotive data intelligence platform that identifies exactly when consumers are back in the market for a vehicle. By tracking and analyzing millions of consumer signals, our Artificial Intelligence delivers high-intent buyers directly to dealerships. Dealers receive...


  • Southern Manila District, Philippines Royal Caribbean International Full time

    POSITION SUMMARY This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact center. This position strictly handles inbound calls, including up until the time the guest sails. Agent is responsible for selling and servicing Silversea cruises and related shore...


  • Eastern Manila District, Philippines Lennor Group Full time

    Overview Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a reputable RCM Company in their search for a Call Center Representative (Healthcare) based in Ortigas. Start Date: September 29, 2025 Work Setup: Onsite Shift Schedule: Night Shift (9PM onwards) Location: Ortigas ...

  • Trainer Call Center

    2 weeks ago


    Manila, Philippines Hispanic Alliance for Career Enhancement Full time

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...