Client Success Support

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Overview

Client Success Support and Customer Service roles are posted in Mandaluyong, Makati, Taguig, and nearby locations. Roles involve handling customer issues according to account assignment, which may include billing and collections, inquiries, product support, or inbound sales. Some postings indicate on-site requirements and shifting schedules.

Customer Service Associate

Makati, National Capital Region CEMEX

Posted today

Job Description

What is the job? - Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
- Ensure that complaints are logged, followed up and closed based on the defined Service Level Agreement to address customer concerns with diligence. Define SLAs with different departments (Logistics, Operations, Commercial, Technical, Procurement).
- Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact relationships.
- Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
- Inform and regularly update clients on the company’s customer contact tools to facilitate order fulfillment.

Qualifications:

  • Bachelors Degree
  • Willing to work in Makati
  • 0-5 years experience in customer service, order processing or back office
  • Above average communication skills in written and verbal English and Filipino
  • FRESH graduates are welcome to apply
Customer Service Representative

Posted today

Job Description

Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.
- Open to fresh graduates and college undergraduates with related working experience
- BPO experience is an advantage
- Must have good English communication skills
- Willing to work in Alabang on shifting schedules

Similar postings for other locations (Makati/Taguig/Pasig) describe roles with variations on education, experience, and onsite requirements; see individual postings for details.

Customer Service Representative

Taguig, National Capital Region GDV Business Services Co.

Posted today

Job Description

URGENT #HIRING for Customer Service Representative and Technical Support Representative. Location: BGC, Taguig. Perks include onsite work, HMO, medicine reimbursement, equipment provision, and potential promotions. Qualifications vary by posting but commonly include college graduation or college level with BPO experience, willingness to work onsite, and English proficiency.

Note: Some postings include extensive benefits and schedule details; refer to each listing for full information.

Additional postings

Multiple other postings for Customer Service Representatives in Mandaluyong, Pasig, Quezon City and surrounding areas exist with similar qualifications (1 year preferred or 6 months minimum BPO experience, on-site work, English proficiency, and full-time schedules).

What to do next

Location-specific walk-in and recruitment center details appear in some postings. If you fit the criteria, consider applying via the listed application links or visiting the recruitment centers as indicated in individual postings.

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