
IT Helpdesk Admin
3 days ago
Responsibilities
- Understand all systems supported by the company help desk in order to manage internal help desk operations as an IT helpdesk admin.
- Manage the help desk office IT environment in the Philippines branch to ensure a stable and secure environment for the helpdesk.
- Manage and operate the CRM system used in the help desk to improve productivity and efficiency.
- Manage systems and services related to helpdesk operations.
- Manage analytics and reporting tools to provide accurate analyzed helpdesk data.
- Manage and construct the helpdesk environment based on user requests.
- Propose improvement points and report system issues of supported systems through help desk operations.
- College diploma or degree in Computer Science (or equivalent experience)
- 3+ years of experience in IT Helpdesk system management
- Windows 11 and macOS/iOS environment support
- Cloud service management
- Experience with helpdesk systems such as Zendesk, ServiceNow
- Strong customer service and problem-solving skills
- Effective communication (business-level English)
- Ability to work in high-pressure, collaborative, and multinational environments
- Proactive, detail-oriented, and punctual
- Willingness to work on shifting schedules and respond to emergency duty calls
- Knowledge in Python, JavaScript, HTML, SQL
- Microsoft certifications
- Understanding of network basics
- Awareness of data privacy laws
- System operation experience for Mac environments
-
OJT - IT Helpdesk
7 days ago
Makati City, National Capital Region, Philippines PACIFIC CROSS INSURANCE, INC. Full time ₱40,000 - ₱50,000 per yearJoin our Helpdesk and Support Team and gain real-world exposure while supporting digitalization projects and day-to-day IT operations.What you'll do:Assist the IT Helpdesk Team with user requests and admin tasksSupport digitalization projects and Microsite Link RequestsLearn and apply basic troubleshooting and IT support skillsBe part of a team that values...
-
Admin Intern
7 days ago
Makati City, National Capital Region, Philippines Consistent Frozen Solutions Full time ₱150,000 per yearDepartment: Property & AdminResponsibilities:Assist in daily office operations and administrative tasks to ensure smooth workflow.Support the Admin Assistant/Receptionist in managing the Admin Helpdesk.Greet and assist visitors in a professional and courteous manner.Prepare, format, and distribute official communications and documents.Maintain, organize, and...
-
Helpdesk Manager
1 week ago
Makati City, National Capital Region, Philippines CBRE Full time ₱104,000 - ₱130,878 per yearHelpdesk Manager (Admin)Job ID237606Posted12-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Makati City - National Capital Region - PhilippinesAbout the Role:As a CBRE Customer Service Supervisor, you will be responsible for overseeing the daily operations of the customer service center. This job is part of...
-
Senior Helpdesk Engineer
4 days ago
Makati City, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time ₱900,000 - ₱1,200,000 per yearWe have an exciting night shift, opportunity available for a Senior Helpdesk Engineer. Work from home or the office - you chooseThis role requires working a weekend shift (Saturday to Tuesday).When you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents...
-
IT Adminsitrator
3 days ago
Makati, Philippines Tamaray People Solutions Corporation Full timeResponsibilities Understand all systems which is supported by company help desk in order to manage INTERNAL Help desk operation as helpdesk IT admin. Manage help desk office IT environment which is implemented in the Philippines branch to provide stable & secure environment to our helpdesk. Manage and operate CRM system which is used in our help desk to be...
-
Senior Helpdesk Engineer | HLX
4 days ago
Makati City, National Capital Region, Philippines Yempo Solutions Full time ₱900,000 - ₱1,200,000 per yearWe have an exciting night shift, opportunity available for a Senior Helpdesk Engineer. Work from home or the office - you chooseThis role requires working a weekend shift (Saturday to Tuesday).When you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents...
-
Senior Help Desk Engineer
2 weeks ago
Makati City, National Capital Region, Philippines Helix Systems Full time $70,000 - $120,000 per yearSenior Helpdesk EngineerRemote | Sat–Tue | 10:00 AM – 8:00 PM EasternAbout Helix SystemsAt Helix Systems, we've been helping small and mid-sized businesses (40–500 users) solve their IT and cybersecurity challenges for over 20 years. As a Managed Service Provider (MSP), we pride ourselves on making IT simple, stress-free, and efficient.We automate, we...
-
IT Service Desk Support
4 days ago
Makati City, National Capital Region, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱219,500 - ₱220,200 per yearActionlabs IT Services Corp We provide Managed Services and solutions for the benefit and continued improvement of businesses across different industries.With over a decade of experience, trusted technology partners, nationwide presence and a team of competent industry professionals, we aim to deliver Managed Solutions Anytime, Anywhere to help businesses...
-
Senior Help Desk Engineer
6 days ago
Makati City, National Capital Region, Philippines Helix Systems Full time ₱90,000 - ₱120,000 per yearTo be considered, there are questions in this job posting that we require all candidates to review and answer. Please create or add the answers to your cover letter. Bonus - If you're able to record a short video of yourself introducing yourself, please include the link in your cover letter.Location: RemoteCompany: Helix Systems – Managed IT...
-
ServiceNow Developer
3 days ago
Makati, Philippines Institutional Shareholder Services Inc. Full timeThe Corporate Applications Software Developer is a key contributor to the ISS STOXX Information Technology team and will have the opportunity to work across various application platforms and business teams. The position is a highly visible role and a key member of the ISS STOXX Information Technology team as ServiceNow is a mission critical application...