Helpdesk Support Specialist

Helpdesk Support Specialist (Tech Support) Cartrack Makati, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Helpdesk Support Specialist (Tech Support) role at Cartrack Helpdesk Support Specialist (Tech Support) Cartrack Makati, National Capital Region, Philippines Join to apply for the Helpdesk Support Specialist (Tech Support) role at Cartrack Get AI-powered advice on this job and more exclusive features. We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Helpdesk Support Specialist (Tech Support) to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.Job DescriptionTroubleshoot and resolve technical issues related to hardware, software, and networking Install and configure hardware and software applications Monitor and maintain Cartrack application and systems to ensure their smooth functioning Collaborate with Global teams to implement and maintain IT projects Document technical procedures, user manuals, and FAQs Provide technical support for any IT related matters or issue Train users on the use of Cartrack applications and hardware Continuously update technical knowledge and skills RequirementsMinimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline Preferably with at least 2 years of related experience Proficient in written and spoken English to handle customer queries Must have a pleasant personality with high levels of motivation and enthusiasm Ability to work independently and as part of a team Willingness to work outside regular business hours as required Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Cartrack by 2x Get notified about new Help Desk Support Specialist jobs in Makati, National Capital Region, Philippines . Quezon City, National Capital Region, Philippines 2 weeks ago IT Helpdesk Support Level 1 (Nighshift - WFH) Up to 21,000 Package Makati, National Capital Region, Philippines 2 weeks ago Quezon City, National Capital Region, Philippines 1 month ago Muntinlupa City, National Capital Region, Philippines 4 days ago Makati, National Capital Region, Philippines 1 week ago National Capital Region, Philippines 5 months ago National Capital Region, Philippines 5 months ago Taguig, National Capital Region, Philippines 4 days ago National Capital Region, Philippines 5 months ago Pasig, National Capital Region, Philippines 3 weeks ago Service Desk Specialist I IT Help Desk I Competitive Salary Package I BGC Taguig Service Desk Specialist I IT Help Desk I Competitive Salary Package I BGC Taguig Helpdesk Technician (Work setup: Full onsite) Pasay, National Capital Region, Philippines 5 days ago Taguig, National Capital Region, Philippines 3 months ago People Services Helpdesk Admin (Fixed Term Contract) Taguig, National Capital Region, Philippines 5 days ago Service Desk I IT Help Desk | Competitive Salary Package I Alabang, Muntinlupa Service Desk I IT Help Desk | Competitive Salary Package I Alabang, Muntinlupa Taguig, National Capital Region, Philippines 9 hours ago Quezon City, National Capital Region, Philippines 1 week ago Multilingual Helpdesk Technician - Spanish Pasay, National Capital Region, Philippines 2 days ago Muntinlupa City, National Capital Region, Philippines 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr