Customer Support Executive

3 weeks ago

Philippines Integra Global Solutions Full time
  • Position title: Customer Support Executive
  • Number of openings: 15
  • Class: Full time
  • Job location: Cebu - Philippines
  • A division of Integra Corp, USA and Integra Ltd, UK
What we are looking for?
  • Work with International clients
  • Excellent spoken and written English
  • Good at attention to detail in customer support
  • Experience in call center or customer support role is an advantage
  • Excellent listening and answering skills
  • Any diploma, UG or PG degree
What would be your responsibilities?
  • Work only with International clients
  • Get trained on customer's product or service
  • Answer inbound international calls and provide appropriate responses
  • Reply to inbound customer emails in a professional manner
  • Train your juniors and guide them
  • Develop good relationship with clients
  • Take responsibility and ownership of your projects
What can you expect from Integra?
  • World class training
  • Planned career growth
  • Potential to travel abroad
How could you impress us?
  • Through your previous call handling experience
  • Good spoken English (if no relevant experience)
  • Good telephone manners
  • Enthusiasm and positive attitude
  • Willingness to learn and adapt
Why you should join Integra?
  • Excellent working atmosphere
  • Salary always paid on-time
  • No outbound cold calling pressure (and abuse)
  • You work for a US corporation (and a UK company)
  • You work for a company that has continuously grown for past 21 years
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