Customer Service Associate

12 hours ago

Philippines Peak Support Full time ₱200,000 - ₱400,000 per year
:

Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines

We're looking for individuals with:

  • Proven customer service experience in the BPO industry.
  • Excellent oral and written communication skills.
  • The ability to provide customer support over various platforms (email, chat, phone, etc.).
  • Ability to work in a fast-paced environment
  • Flexible and willing to be assigned in a voice, non-voice or blended programs
  • Knowledgeable about Microsoft Office applications with Average MS Excel Skills
  • Ability to convey information effectively
  • Must be willing to take part in required initial training
  • Excellent problem solving skills
  • Flexibility to work multiple shifts during the weekends or on holiday.
  • Excellent organizational skills and attention to detail.
  • Can work with minimal supervision
  • Some analytical skills
  • Some technical abilities

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don't do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We're proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Requirements:

To be successful, you must possess the following:

  • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service.
  • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment.
  • Excellent oral and written communication skills.
  • Collaborates with peers, supervisors, and management to achieve corporate and client goals.
  • Able to adapt to a changing work environment

  • Customer Service Associate

    6 days ago

    Philippines Bosch Full time

    Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join inand feel the difference.Established in 1985 as a monitoring center and provider of...

  • Customer Service Representative

    6 days ago

    Makati Ave, Makati, Metro Manila, Philippines KW Business Support Service Full time ₱144,000 - ₱240,000 per year

    Urgently hiring for CUSTOMER SERVICE REPRESENTATIVE INTERNATIONAL ACCOUNT (INBOUND)Open for College graduate (No Experience) College Undergraduate, College Level and Associate Graduate (with atleast 3 months minimum BPO Experience) Amendable to Work Onsite (Makati or Pasig)Virtual Interview for initial interview

  • Executives-Voice-Customer Service

    2 weeks ago

    Philippines EXL Service Full time ₱150,000 - ₱250,000 per year

    Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're...

  • Customer Service Associate

    6 days ago

    INTL-Philippines* TransPerfect Full time ₱150,000 - ₱250,000 per year

    TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Customer Service Associates are responsible for in-bound calls displaying great customer service skills to...

  • Customer Service Associate

    6 days ago

    Philippines Peak Support Full time

    :Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the PhilippinesKey Responsibilities:User Support & Access ManagementProvide first-level support for account access, password resets,...

  • Customer Service Representative

    3 weeks ago

    , , Philippines Strategic Office Support Full time

    Customer Service Representative / Healthcare Associate Now Hiring: Healthcare Support Associate Shifting Schedule | Aligns with U.S. Client Hours Ready to take your healthcare career to the next level? Strategic Office Support, Inc. partners with leading U.S. healthcare providers to deliver exceptional administrative and operational support. Join our growing...

  • Manager-Voice-Customer Service

    2 weeks ago

    Philippines EXL Service Full time ₱900,000 - ₱1,200,000 per year

    Job Description: Client Relationship Management at the Program level.Responsibilities: Capacity planning and staffing plans for the process based on medium term business forecast.Negotiating and finalizing SLA's with the Client.Contract Negotiation.Creating revenue and cost plans for the medium termEstablishing a review/ reporting mechanism with the...

  • Senior Manager-Voice-Customer Service

    2 weeks ago

    Philippines EXL Service Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description: The Senior Operations Manager – BPO Travel Industry is responsible for leading and optimizing travel-related outsourcing operations. The role ensures operational excellence, client satisfaction, and strategic alignment by managing teams, refining processes, and leveraging industry-specific technologies.Responsibilities: Key...

  • Service Associate

    6 days ago

    Philippines Shangri-La Group Full time ₱200,000 - ₱250,000 per year

    Makati Shangri-La, ManilaMakati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airport.  The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband...

  • Service Associate

    6 days ago

    Philippines Shangri-La Group Full time ₱180,000 - ₱360,000 per year

    SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC.A shared services company that services the Shangri-La Philippine Properties:Makati Shangri-La, ManilaShangri-La at the Fort, ManilaEdsa Shangri-La, ManilaShangri-La's Boracay Resort & SpaShangri-La's Mactan Resort & SpaWe are hiring for a Service Associate - Procurement.As a Service Associate - Procurement, we...