Online Chatting Specialist for Content Creators

1 day ago


Muntinlupa, Philippines Orca Communications Full time
Online Chatting Specialist for Content Creators

Join to apply for the Online Chatting Specialist for Content Creators role at Orca Communications

Online Chatting Specialist for Content Creators

Join to apply for the Online Chatting Specialist for Content Creators role at Orca Communications

This range is provided by Orca Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$2.00/hr - $10.00/hr

Overview
We are seeking an elite Online Chatting Specialist to represent high-profile content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering a competitive fixed rate plus commission.
Key Responsibilities

  • Engage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.
  • Uphold the highest standards of professionalism and confidentiality at all times.

Ideal Candidate Profile
  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Track record of meeting or exceeding sales targets in a fast-paced environment.
  • Familiarity with CRM tools and online chat software.
  • Ability to work independently and as part of a remote team.

Compensation
  • Fixed base rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.

Why Join Us?
  • Work remotely with flexible scheduling options.
  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic, supportive team that values innovation and results.
  • Access to ongoing training and professional development.

How to Apply
If you are a motivated customer support or sales professional with a passion for online engagement and upselling, we want to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience. Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing, Public Relations, and Writing/Editing
  • Industries Marketing Services

Referrals increase your chances of interviewing at Orca Communications by 2x

Get notified about new Online Specialist jobs in Bacolod, Western Visayas, Philippines .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Muntinlupa, Philippines Concepcion Business Services, Inc. Full time

    Join to apply for the Social Media and Content Specialist role at Concepcion Business Services, Inc. 1 week ago Be among the first 25 applicants Join to apply for the Social Media and Content Specialist role at Concepcion Business Services, Inc. Responsible for maintaining the brand’s social media platforms, consistently providing data-driven insights...


  • Muntinlupa, Philippines Fresh Prints Full time

    Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 450-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that...

  • Content Strategist

    1 day ago


    Muntinlupa, Philippines ShopBack Full time

    Our Journey ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into...


  • Muntinlupa, Philippines Center for Global Best Practices Full time

    2 days ago Be among the first 25 applicants Direct message the job poster from Center for Global Best Practices ️ Multi-Skilled Professional ️ 8 Years Experience in Leadership, Admin & Creative Support • Passionate About People and Branding If you want to achieve significance and a meaningful work experience in a professional work environment, then YOU...

  • Content Promoter

    1 day ago


    Muntinlupa, Philippines Cudy Technologies Full time

    Content Promoter & Student Recruitment Partner (Remote, Philippines) at Cudy Pte. Ltd. Cudy is a fast-growing online tutoring platform committed to delivering high-quality education to students through personalized classes with expert tutors. We’re on a mission to expand our reach—and we need creative, motivated individuals like you to help! Location: ...

  • Video Editor

    1 day ago


    Muntinlupa, Philippines ColdBru Digital Full time

    Overview Video Editor / Creative Content Creator (Remote) — Full-Time, 40 hours/week, EST time zone overlap required. Responsibilities Creating TikTok, IG & FB ad video content Working with DTC growth team Requirements Must be fluent English speaker 1-2 years in motion graphics, video editing, or similar. Preferably working in the startup or marketing...


  • Muntinlupa, Philippines Gear Inc. Full time

    Overview Gear Inc. Muntinlupa City, National Capital Region, Philippines We are looking for a Marketing Specialist to join our dynamic team and help drive our digital marketing efforts. In this role, you will play a key part in optimizing SEO strategies, creating engaging content, and collaborating with external agencies to support our marketing campaigns....


  • Muntinlupa, Philippines Concepcion Business Services, Inc. Full time

    Overview The E-Commerce Marketing Specialist is responsible for driving online sales growth by planning, executing, and optimizing marketing campaigns across e-commerce platforms and digital channels. This role manages marketplace listings, ensures product content accuracy, and coordinates promotions to maximize visibility and conversion. The specialist...

  • Marketing Specialist

    24 hours ago


    Muntinlupa, Philippines TOJ FOOD CORPORATION Full time

    Responsibilities Organizes and implements marketing activities or events to raise product awareness and increase sales Plans advertising and promotional campaigns for products on a variety of media Contributes to the implementation of marketing strategies, with specific objectives and targets as set by the management Manage and create online content on...


  • Muntinlupa, Philippines Center for Reading Assessment and Intervention, Inc. Full time

    Overview The Center for Reading Assessment and Intervention (CRAIN) is dedicated to raising learners to read with competence, ease, and joy. As a founding member of the Council of Reading Intervention Specialists (CORIS) in the Philippines, CRAIN upholds high standards and integrity in practice. The company provides one-on-one teaching through...