
Sales Representative
3 weeks ago
Overview
Sales Representative - Build Your Career in Auto Retail
As a BDC Sales Representative, you'll be the first point of contact for customers—sparking meaningful conversations and creating opportunities that drive growth for our dealership clients. You bring energy, confidence, and persistence to every interaction. You know how to listen, ask the right questions, and guide customers toward the right solutions. Whether you've worked in sales before or are stepping into it for the first time, your ability to learn quickly, stay organized, and hit goals will set you up for success in this role.
Responsibilities- Lead Generation & Nurturing – Handle inbound inquiries (calls, emails, chats), follow up with prospects, and re-engage leads
- Appointment Setting – Schedule and confirm appointments for dealership sales teams while overcoming objections
- Customer Engagement – Deliver excellent customer service, answer questions, and build strong rapport with potential buyers
- Sales Support – Provide detailed lead information to dealership sales teams and collaborate closely with internal teams
- Learning & Growth – Stay updated on vehicle models, dealership services, and continuously improve communication techniques
- Performance Tracking – Meet daily, weekly, and monthly KPIs for lead handling, appointments, and customer satisfaction
- Proficiency in CRM or Dealer Management Systems (Salesforce, HubSpot, Tekion, DealerSocket, etc.)
- Knowledge of the automotive industry, vehicles types, and dealership processes (strongly preferred)
- Strong organizational skills for managing multiple leads and follow-ups
- Excellent verbal and written communication (clear, confident, and persuasive)
- Strong customer service orientation and ability to build rapport
- Results-driven with proven ability to hit or exceed targets
- Adaptable and thrives in a fast-paced environment
- Prior automotive knowledge and BDC/dealership experience is a strong advantage
- Minimum 1-2 years experience in BDC, call center sales, telemarketing, or customer service (high-volume environment preferred)
- Fluency in English (both spoken and written)
- Paid leaves and allowances
- Opportunities for career advancement and skills training
- Competitive base salary
- Seniority level: Entry level
- Employment type: Full-time
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