Sales Consultant

6 days ago

Makati, Philippines Ped Express Company, Inc. Full time

Responsibilities

  • Receive customer data from the marketing department/partners and provide consultation.
  • Handle customer requests and resolve issues under the supervision of the leader.
  • Enter order information into the system.
  • Coordinate with other departments to ensure orders are successfully delivered to customers.
  • Maintain good relationships with customers, answer inquiries, and assist in resolving issues.
  • Perform other tasks as assigned by the leader.
  • Be flexible in handling orders to maximize sales results and ensure a high closing rate.
  • Categorize customers for proper customer care strategies.
  • Carefully and accurately input order details into the system, paying attention to specific customer requests (delivery date/time, discounts, quantity, color, size, etc.).
  • Proactively manage tasks within the scope of responsibility and coordinate with other departments.
Employee Requirements
  • Strong communication and negotiation skills.
  • Teamwork skills.
  • Hardworking, able to handle high-pressure work.
  • Detail-oriented and precise.
  • Ability to assess and flexibly handle situations.
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