Customer Care Phlebotomists

3 weeks ago

Philippines Buscojobs Full time

Job Listings Overview

Customer Care Phlebotomists jobs in the Philippines and multiple patient care roles across various healthcare and admin support positions. The postings cover responsibilities in patient care navigation, appointment scheduling, care coordination, administrative support, billing, and customer service within healthcare settings. Roles include Patient Care Navigator, Patient Care Administrator, Patient Care Specialist, Patient Care Coordinator, and related positions.

Responsibilities (selected highlights across roles)
  • Assist patients with access to care, navigate hospital or clinic services, coordinate referrals and appointments.
  • Conduct pre-consultations, manage scheduling across time zones, and maintain continuous communication with patients.
  • Process paperwork, verify insurance/HMO coverage, and support billing and claims processes.
  • Respond to patient inquiries via phone, email, or chat; provide empathetic, high-quality service.
  • Maintain patient records in EMR/EHR systems and ensure data confidentiality and HIPAA/compliance as applicable.
  • Collaborate with providers, clinics, and administrative teams to improve workflow and patient outcomes.
Qualifications (selected)
  • Experience in healthcare settings (patient coordination, care navigation, or related) or customer service; healthcare/BPO experience is a plus.
  • Excellent English communication (written and verbal); neutral or clear accent preferred where stated.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities.
  • Familiarity with EMR/EHR systems (e.g., Practice Fusion, AdvancedMD) and standard office software; Google Suite proficiency is common.
  • Willingness to work onsite or remotely as required by the role (onsite locations include Taguig, Pasig, Muntinlupa, Ortigas; remote roles may be available).
  • Ability to work flexible hours, including US business hours for remote positions where specified.
Location & Compensation (selected)
  • Taguig, Pasig, Muntinlupa and other locations in the Philippines; some roles remote with EST overlap.
  • Salary ranges vary by role and location; examples include Php 400,000 – Php 1,008,000 yearly depending on position and experience.
Job Type & Perks (selected)
  • Full-time positions with various schedules, including night shifts for some roles.
  • Benefits may include health insurance, paid training, and opportunities for promotion.
  • Professional development, mentorship, and potential for career growth within healthcare support.
Note

This consolidated listing reflects multiple postings related to patient care and customer service roles in the Philippines. It retains the focus on responsibilities and qualifications necessary to perform in healthcare support and patient navigation functions. Final eligibility and details depend on the specific posting and employer requirements.

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