Telco Customer Care Expert Taguig

Job postings for client relations roles located in Taguig, Pasig, Mandaluyong, Marikina, and Mandaluyong City. Each posting includes responsibilities and qualifications as originally described.

Telco Customer Care Expert - Taguig

Location: Taguig, Metro Manila

• Handle after-sales concerns, inquiries, and requests from clients/homeowners (e.g., payment-related concerns, follow-ups, and requests).
• Assist customers with after-sales concerns related to payment and collections.
• Maintain professional relationships with clients to ensure positive customer service.
• Report to accounts managers on the progress of clients\' payment processes for the unit.
• Monitor past-due accounts and send payment reminders and other collection notices.
• Review financial reports and monitor accounts to ensure payment issuance through coordination with relevant departments.

• Qualifications: Graduate of any 4-year business-related course (financial course preferred).
• Open to fresh graduates.
• Willing to work on-site (client-facing).
• Excellent communication and customer service skills.
• Confident and assertive.
• 1-3 years of customer service, real estate, or collection experience.

Client Relations Staff

Location: Pasig City, National Capital Region

• Salary: ₱150,000 - ₱250,000
• Employer: Robinsons Land Corporation
• Posted: 1 day ago

Job Description

• Qualifications: Bachelor\'s degree graduate; willing to work on-site (client-facing); excellent communication and customer service skills; confident and assertive; 1-3 years of CSR/Front Office/BPO experience.
• Duties and responsibilities: Handle after-sales concerns/inquiries; maintain client relationships; report progress to accounts managers; monitor renewals and manage accounts; coordinate with Accounts Receivables for payment issuance.

Client Relations Supervisor

Location: Mandaluyong

• Location: Mandaluyong
• What you will do: Coordinate with clients, in-house designers, project coordinators, technicians, and installers to address after-sales service issues and ensure a smooth client experience; oversee issue resolution; identify process improvements; provide tailored support to VIP clients; track service quality metrics; lead training and onboarding; manage team performance.

• What will set you up for success: Bachelor\'s Degree; 4+ years of experience in customer experience and service; proficiency with Google Workspace and Microsoft Office; strong interpersonal skills; ability to address customer concerns quickly; collaboration with cross-functional teams; leadership experience.

Client Relations Officer

Locations: Shaw Blvd, Mandaluyong City; Ortigas, Pasig; Taguig

• Position: Client Relations Officer
• Job description: Build and maintain positive client relationships, ensure satisfaction, and address concerns promptly and professionally.
• Key responsibilities: Serve as the primary contact for clients; nurture long-term relationships; coordinate with internal departments for service delivery; monitor client feedback; maintain records; assist in client engagement planning.
• Qualifications: Bachelor\'s degree in Business, Communications, Marketing, or related field; 1-3 years in client servicing, customer relations, or account management; excellent communication and problem-solving skills; client-focused and collaborative; able to work at Shaw Blvd, Mandaluyong City.

Client Relations Associate

Locations: Various; focus on client engagement, onboarding, and after-sales support

• Role overview: Entry-level to mid-level; gather and validate client information, ensure data passes through proper processes, and deliver reports to clients on time per client standards.
• Duties and responsibilities: Act as main contact between client and internal teams; ensure timely endorsement of information; monitor pending documents; ensure data privacy; secure devices; adhere to client company policies; resolve client concerns; maintain process documentation; analyze service quality; communicate discrepancies to the client; act as ambassador in client meetings.
• Job specifications: 3-month contract (October to December); bachelor\'s preferred; 1-2 years in related roles; willing to work graveyard shift and travel to client sites; technical skills include CRM, data analysis, and information security awareness; leadership and collaboration capabilities.

Client Relations Executive

Location: Taguig, National Capital Region

• Salary: ₱900,000 - ₱1,200,000
• Posted: Today
• Job duties: Prepare and process renewal contracts; coordinate with clients and internal departments to finalize renewals; draft and revise contract terms; maintain retention data; support account management; resolve contractual issues; manage client databases; respond to inquiries; perform tasks as required by the Business Development Head.
• Qualifications: Diploma or Bachelor\'s degree in Business Administration, Marketing, or related field; 2+ years in client relations, business development, or account management; strong communication and interpersonal skills; highly organized; proficient in MS Office; CRM experience is a plus.

What Locations Can I Find These Jobs In?

Note: Locations vary by role and posting; refer to each listing for specifics.

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