Telco Account Manager
7 days ago
Telco Account Manager jobs are available in the Philippines. Responsibilities include building and maintaining executive relationships with customers, understanding customer technology footprints, and negotiating sales cycles.
Job DescriptionQualifications for a Telco Account Manager include a Bachelor's degree in any field, minimum 2 years of experience in the Telco Industry, excellent sales negotiation skills, and knowledge of ICT products.
- Bachelor's degree in any field or equivalent practical sales experience.
- Minimum 2 years of experience in Telco Industry for sales and strategic account management.
- Excellent in sales negotiation with customer.
- With knowledge in ICT products.
- Able to work with sales engineers and customer's technical leads to plan existing equipment inventory, define sales plans, and build business cases for each sales.
Key Responsibilities include:
- Build and deepen executive relationships with customers.
- Understand each customer's technology footprint, strategic growth plans, business drivers, and technology strategy.
- Negotiate and manage end-to-end sales cycles, including presenting to executives of corporate customers.
- Open up new opportunities with large enterprise and telecom customers.
A Client Management Officer acts as the key link between the company and its clients, ensuring smooth communication, customer satisfaction, and long-term relationship building.
- Conducts Counseling for newly reserved VIP clients if required.
- Handle clients day to day queries, including out of hours when necessary, to provide the best possible service.
- Maintain regular contact with clients through a variety of channels (phone, email, messengers).
- Assertively seeks and makes follow-ups to inter-department for any pending action items that hold the resolution of the client's concern.
- Receive and handle client inquiries, complaints, and special requests via phone call, email, and walk-in.
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