Technical Customer Success Analyst

Overview

Technical Customer Success Analyst jobs in Makati. High-level positions and exclusive headhunter career opportunities - Join now for free Find premium jobs for executives in your area. Join Experteer now Matching technology. Executive jobs $200k+.

1. Customer Service Representative

   Posted today

   Job Description

   Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.

   • Open to fresh graduates and college undergraduates with related working experience
   • BPO experience is an advantage
   • Must have good English communication skills
   • Willing to work in Alabang on shifting schedules
2. Customer Service Associate

   Makati, National Capital Region CEMEX

   Posted today

   Job Description

   What is the job?

   • Prompt and accurate sales order creation (voice/electronic) in accordance to policies, logistical and operational capacities, and system procedures to ensure an efficient order fulfillment process.
   • Ensure that complaints are completely logged, followed up and closed based on the defined Service Level Agreement to address customer concerns. Define Service Level Agreements with different departments (Logistics, Operations, Commercial, Technical, Procurement).
   • Ensure proper customer management in accordance with defined Call Flow parameters to achieve customer satisfaction and positively impact customer relationships.
   • Ensure all inquiries, requests and tasks are properly coordinated and executed within defined service levels to exceed customer expectations.
   • Inform and regularly update clients on the company’s various customer contact tools to facilitate their order fulfillment process.

   Do you have the following qualifications?

   • Bachelors Degree
   • Willing to work in Makati
   • 0-5 years experience in customer service, order processing or back office
   • Above average communication skills written and verbal in both English and Filipino
   • FRESH graduates are welcome to apply
3. Customer Service Representative

   Posted today

   Job Description

   As a Customer Service Representative, you will be assigned to manage various customer issues depending on your account assignment. Transactions can be related to billing and collection support, client inquiries, technical or product support or inbound sales.

   • Graduate of any 4-year course is preferred. Non-graduates are also accepted, but must have previous related experience in a customer service role
   • At least 6 months working experience in the related field is required for this position
   • Fluent in English communication
   • Good computer navigation skills
   • Willing to work full-time

   Advise referrals who fit the criteria to walk-in at our Recruitment Center with a resume and valid I.D.:

   3F Forum Robinsons Mall

   Pioneer St. corner EDSA, Mandaluyong City

   Monday to Friday, 10AM to 4PM

   Please bring an updated copy of your resume and valid ID.

4. Customer Service Representative

   Taguig, National Capital Region GDV Business Services Co.

   Posted today

   Job Description

   URGENT #HIRING for Customer Service Representative and Technical Support Representative

   Job Summary: We are looking for a personable, experienced Customer Service and Technical Support Rep. professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.

   Location: BGC, Taguig

   Company: TATA Consultancy Service

   Perks: Onsite, HMO up to PHP 400,000 (medical HMO insurance effective Day 1, can go as high as 2 million including 3 dependents), PHP 10,000 worth of medicine reimbursement, equipment provided if WFH.

   Qualifications: College graduate in computer-related field (for TSR only) with 12+ months BPO experience; College undergrad/equivalent with 24+ months BPO experience; willing to work onsite.

   Salary: up to PHP 31,000 per month. Apply now. Job types: Full-time, Permanent. Benefits include: additional leave, discounted lunch, flexible schedule, free parking, gym membership, health and life insurance, opportunities for promotion, paid training, pay raise, transportation service provided.

   Schedule: 8 hour shift with multiple shifts, Monday to Friday, night, overtime, Rotational shift.

   COVID-19 considerations: All processes were done virtually; no assessment conducted.

   Note: onsite work. Ability to commute/relocate to Taguig City.

   Education/Experience/Language: Bachelor’s preferred; 1 year customer service experience preferred; English language skills preferred.

5. Customer Service Representative

   Taguig, National Capital Region GDV Business Services Co.

   Posted today

   Job Description

   Urgent #HIRING for Customer Service Representative and Technical Support Representative. Job Summary: … (see above for details).

6. Customer Service Representative

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   About the latest Technical customer success analyst Jobs in Makati

   Job Description

   Customer service representatives help customers with complaints and questions, give information about products and services, take orders, and process returns. Expectations and perks are described, including HMO, salary ranges, and benefits. Qualifications vary by posting.

7. Customer Service Representative

   Posted today

   Job Description

   Massive hiring with same-day virtual/walk-in interviews. Qualifications include high school graduate or higher, BPO experience, excellent communication skills, and immediate start. Salary up to PHP 18,000–22,000+ depending on location and experience. Site locations include Pasig and Quezon City. Benefits and shifts vary by posting.

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