Accounts Receivable Supervisor

Arbour Group is looking for a full-time Accounts Receivable Supervisor to join their client's organization—one of the leading organizations in the USA providing exterior and interior signage, graphics, and maintenance services with a network of award‑winning installation partners. The Accounts Receivable (AR) Supervisor is responsible for managing the AR team and overseeing the entire AR function, including customer invoicing, cash application, collections, and reporting. This position ensures accurate and timely processing of sales orders, invoices and account reconciliations. The AR Supervisor will also ensure margins are accurately reported and the overall integrity of AR data. In addition, this role will work to streamline processes and enhance team performance while supporting strong customer relationships. Main Tasks Team Leadership: Oversee the full AR cycle, including invoicing, credit management, collections, cash application and reconciliation Supervise and guide the AR team in day‑to‑day operations, ensuring tasks such as reviewing sales orders, invoice creation and cash application are performed efficiently and effectively Provide training, mentoring and performance feedback to team members, promoting professional development and a high‑performance culture Delegate tasks, manage team workloads, and set performance expectations aligned with company objectives Responsibilities: Own the AR aging and collections process, ensuring timely follow‑up on overdue accounts and coordinating with customers to resolve payment issues Oversee the preparation of customer invoices, ensuring invoice accuracy, and manage the submission of invoices into customer portals Ensure proper and timely cash application by team members, reconciling payments received against customer accounts and invoices During the process of making bank deposits, ensure all receipts are properly accounted for and reconciled with bank statements Lead customer onboarding process from an accounting perspective, ensuring system is updated with all pertinent accounting information including but not limited to customer contact, payment terms, and customer portal information Work closely with other departments such as Sales and Operations to resolve issues related to billing, sales orders, or cash applications Act as escalation point for complex AR issues, including disputes, customer complaints, or significant collection matters Assist in financial audits by providing required documentation and explanations for AR activities Minimum Qualifications Must be a resident of the Philippines Able to work on a hybrid/onsite work arrangement in Makati, Metro Manila Able to work following US time (night shift in the Philippines) Bachelor's degree in Accounting or a related field 5+ years of AR or credit/collections experience, with at least 2 years in a supervisory or lead role Strong understanding of AR processes, including invoicing and collections Excellent communication, negotiation, and problem‑solving skills Ability to lead, motivate, and develop a team Detail‑oriented with strong organizational and time‑management abilities Salesforce/Accounting Seed knowledge experience a plus but not required Overall comfortability with navigating through multiple windows, screens and/or programs simultaneously Knowledge of QuickBooks a plus but not required (legacy system will be used to look up historical information) Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations What's on Offer? Work in a company with a solid track record of performance Have a hybrid/onsite working arrangement, on top of a competitive salary offer and employment benefits Have the opportunity to work with a diverse team and collaborate with different industry experts and SMEs internationally Don't miss this amazing opportunity to work with a dynamic team of professionals while developing your career in a multinational organization. Apply Now We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, handicap or disability, marital status, sexual orientation, gender identity or expression, pregnancy or pregnancy‑related condition, genetic information, veteran status, immigration or citizenship status, military obligations, status as a domestic violence victim or a victim of sexual assault or stalking, participation in discrimination complaint‑related activities, or any other status protected under applicable federal, state or local law. #J-18808-Ljbffr