Manager, AP Service Delivery
4 days ago
About the opportunity Responsibilities Primary Collaborate with process stakeholders to ensure effective and efficient process operations. Own and manage the service delivery and performance with defined SLAs/KPIs. Ensuring the process complies with any regulations and internal controls/risk management measures Able to prepare detailed reporting, provide analysis or insights on various data/reports and present performance results to relevant stakeholders in governance forums (e.g. Monthly, Quarterly Business Review...etc). Direct experience within a multi-national environment with a complex regional/country environment. Process-oriented with an understanding of both financial and operational controls. Strong analytical skills and who can foresee upstream and downstream impacts. Strong leadership and communication skills Excellent problem-solving and analytical abilities. Hands‑on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage but not required Strong communication skills with the ability to bridge language barriers - you must be able to work collaboratively with a diverse group of people Comfortable working in a fast‑paced environment with tight deadlines. Others Ensure maintenance of process documentation (i.e. Process models, Standard Operating Procedures) Liaise with Central (Delivery Hero), Regional and GRC on managing relevant policies and procedures affecting AP processes Assess change requests, prepare decision making and foster implementation Actively help to solve systemic or complex issues and problems in an effective manner Support internal and external audits What you need to be successful Professional certifications such as CPA, CA, ACCA, etc. Worked in a Finance Shared Service Centre Strong leadership skills Strong communicator with the ability to influence, persuade and drive action. Demonstrable experience leading and managing teams Process-oriented with an understanding of both financial and operational controls Familiar with key systems; Ariba, SAP and Concur Strong analytical skills and can foresee upstream and downstream impacts Proficient with Google Suite and/or Microsoft applications for analysis and reporting Comfortable working in a fast‑paced environment with tight deadlines A creative mindset and a willingness to question assumptions and conventional wisdom. Who we are foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. #J-18808-Ljbffr
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Service Delivery Manager
3 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Oversee and manage the shared services function within the organization. Leads a team of professionals and work collaboratively with...
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HR Service Delivery Manager
2 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Oversee and manage the shared services function within the organization. Leads a team of professionals and works collaboratively with various departments...
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Manager, R2R Service Delivery
2 days ago
Pateros, Philippines foodpanda Full timeAbout the opportunity Review financials and monitor submissions in SAP/OneStream for the assigned entities in accordance with local GAAP, IFRS, and Group Reporting policies and in line with the established Service Level Agreements (SLAs) / Group Timelines. Drive a customer-centric approach by building partnerships and open discussions to capture developing...
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Territory Delivery Senior Expert
2 days ago
Pateros, Philippines Globe Telecom Full timeDUTIES AND RESPONSIBILITIES Build Delivery: Oversee and manage the end-to-end build process including SAQ, permitting, infrastructure, transport, telecom, and IBS, ensuring timely and quality delivery. Territory Alignment: Consistently align with the Territory Tribe and prioritize projects that significantly impact Territory KPIs. Innovation and Strategy:...
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Financial Controller
2 days ago
Pateros, Philippines Satellite Office Full timePRIMARY PURPOSE We seek a Controller based in our Manila office, tasked with overseeing our financial function based in Manila, with a focus on transactional accounting along with broader support for financial operations. This role is critical for supporting our operations in Australia, particularly during month‑end close and reporting cycles. This role is...
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Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Service Operationalization Lead is responsible in managing the service capability delivery implementation and roll out of new or enhanced...
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Senior Account Manager
2 days ago
Pateros, Philippines Ninja Van PH Full timeAbout the unit: Restock Operations Unit caters to the new service of the Company, Ninja Restock, which is a business-to-business (B2B) service that enables brands and businesses to distribute supplies seamlessly to their locations and branches. Job Description: Ninja Restock+Chill is an operational and account management team in Ninjavan Philippines that...
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IT Service Desk L1 Specialist
2 weeks ago
Pateros, Philippines Willis Towers Watson Full timeDaily Activities Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT). Record and process tickets following agreed process and procedures including but are not limited to: Identify/Classify/Evaluate incident types, priority, and service interruptions Records incidents by symptom and resolution Perform customer call...
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Corporate Sales Manager
1 week ago
Pateros, Philippines Ninja Van PH Full timeMain Duties Define the market for corporate sales services (B2B, Domestic Express, Corporate Accounts) for parcel deliveries and strategy. Identify needs from a product point of view suitable for product management to define the business requirements. Design and develop commercial plans that include sales plans, pricing, and business support for the...
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Audit Manager
4 days ago
Pateros, Philippines Globe Telecom Full timeAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Assists the Chief Audit Executive (CAE) and COE Heads in carrying out the ARC’s oversight responsibility to the shareholders (by...
