Customer Advisor

4 weeks ago

Quezon City, Philippines Dynamic Talent Solutions Full time

Overview

On-site - Quezon City. Fresh graduate or student. Diploma required. Full-time position.

Job Description

Respond to customer inquiries, provide accurate product information and support, resolve customer complaints and issues promptly, maintain detailed records of customer interactions, collaborate with team members to improve service quality, and stay updated on company products and services.

Responsibilities
  • Respond to customer inquiries.
  • Provide accurate product information and support.
  • Resolve customer complaints and issues promptly.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Stay updated on company products and services.
Qualifications
  • Educational Qualifications: A minimum of a Diploma in any field.
  • Experience Level: Fresh graduates or students are welcome to apply.
  • Skills and Competencies: Proficiency in English language and excellent customer service skills.
  • Responsibilities and Duties: Assist customers, address inquiries, and resolve issues efficiently.
  • Working Conditions: Office environment, typically on a full-time basis.
  • Qualities and Traits: Strong communication, empathy, patience, and a customer-oriented mindset.
Working Location

Office environment, on-site in Quezon City.

Warning: If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who
withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.

Additional

Delivery Lead Dynamic Talent Solutions

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