Customer Advisor

4 days ago

Quezon City, National Capital Region, Philippines Security Bank Corporation Full time ₱30,000 - ₱1,200,000 per year

About Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016—the Bank of the Year – Philippines by
The Banker
.

We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300 branches spanning the country,
BetterBanking
has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

The Role
As a
Customer Advisor
, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, payment of matured placements for all SBC products. You ensure on-time and accurate service delivery in compliance with the service standards of the Bank.

How You Will Contribute

  • Identifies customer's needs, maintain and nurture customer's relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers, and formulation of strategies to further increase dealings with the Bank
  • Assists walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank
  • Manages/attends to customers' complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client's satisfaction
  • Processes over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank
  • Acts as a primary co-custodian to the Main Vault Door and Cash Safe and tasked to conduct end of day verification of cash in a vault in accordance with the policies and procedures set by the Bank

What We're Looking For

  • Graduate of any Bachelor's Degree course
  • With at least 1-year of branch banking experience preferably handling new account transactions
  • Must have good interpersonal skills, negotiation skills, and a strong customer service orientation
  • Has an in-depth understanding of the regulatory, quality control, and risk management framework

  • Customer Advisor Associate

    6 days ago

    Quezon City, National Capital Region, Philippines M and J Solutions Provider Inc. Full time ₱150,000 - ₱250,000 per year

    The main role of the Customer Advisor is to ensure that every customer interaction results in a very positive experience that will translate to sales, customer loyalty and growth in customer base.With the Company's focus on homegrown leadership, the Customer Advisor position performs a wide variety of functions including sales, merchandising, inventory...

  • Customer Advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines Security Bank Corporation Full time ₱900,000 - ₱1,200,000 per year

    The RoleAs aCustomer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and...

  • Customer Service Advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱100,000 - ₱200,000 per year

    About the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either CYBERWEST, ETON, CUBAO or UP TECHNO HUB and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with...

  • Service Advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines Auto Global, Inc. Full time $40,000 - $60,000 per year

    Job Title: Automotive Service AdvisorJob Summary:We are seeking a knowledgeable and customer-focused Automotive Service Advisor to act as the liaison between customers and our service technicians. The Service Advisor is responsible for understanding customer vehicle issues, recommending appropriate services and repairs, estimating costs and timeframes, and...

  • Service Advisor

    1 week ago

    Quezon City, National Capital Region, Philippines SE Coldtech Full time ₱300,000 - ₱450,000 per year

    Service Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions...

  • Service Advisor

    2 weeks ago

    Quezon City, National Capital Region, Philippines Autokid Truck Solutions Full time $104,000 - $130,878 per year

    The Service Advisor serves as the main liaison between customers and the service department.Key ResponsibilitiesGreet customers warmly and listen attentively to their vehicle concerns and service needs.Document customer complaints, vehicle issues, and requested services clearly and accurately on job orders.Provide service recommendations, explain technical...

  • HR Advisor

    1 week ago

    Quezon City, National Capital Region, Philippines NATCCO Network Full time ₱1,200,000 - ₱2,400,000 per year

    Job Hiring: HR Advisor (Consultancy Unit)Location: NATCCO Head Office, Quezon CityWork Setup: Hybrid set-up with occasional field workAbout NATCCO NetworkThe National Confederation of Cooperatives (NATCCO) is the largest cooperative federation in the Philippines, committed to empowering member-cooperatives through education, training, and technical services....

  • Customer Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱900,000 - ₱1,200,000 per year

    The RoleAs a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and...

  • Customer Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱104,000 - ₱130,878 per year

    The RoleAs a Customer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and...

  • Customer Service Advisor

    2 weeks ago

    Makati City, National Capital Region, Philippines AVENSYS CONSULTING INC. Full time ₱250,000 - ₱500,000 per year

    About the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either MAKATI, MEGAMALL, EASTWOOD or BRIDGETOWN and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with...