Territory Delivery Lead Expert

Overview

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Build Manager acts as the overall Wireless Expansion Delivery Project Manager for the assigned territory, overseeing the end-to-end wireless expansion build process. This role ensures the successful delivery of wireless infrastructure projects by managing all phases from site acquisition (SAQ) to project closure, aligning with the Territory NTG Lead and tribe priorities. The Build Manager has the authority to make key decisions regarding project execution, resource allocation, and vendor management within their assigned territory. Ensure the project remains on time and on budget and help orchestrate the delivery team members to successful TRFS the site.

• Build Delivery: Oversee and manage the end-to-end build process including SAQ, permitting, infrastructure, transport, telecom, and IBS, ensuring timely and quality delivery.
• Territory Alignment: Consistently align with the Territory Tribe and prioritize projects that significantly impact Territory KPIs.
• Innovation and Strategy: Develop and implement innovative strategies to achieve territory targets while enhancing organizational efficiency and driving continuous improvement.
• Build Plan Forecasting and Reporting: Lead the forecasting and reporting of build plans, ensuring accurate projections and progress updates for both quarterly sprints and annual targets.
• Impediment Resolution: Proactively identify and resolve impediments and roadblocks, particularly those related to TowerCo operations, ensuring all actions are aligned with the Master Lease Agreement (MLA).
• Agile Project Management: Adhere to Agile Project Management principles and practices.
• Stakeholder Management: Build and maintain strong relationships within the Territory Tribe, Business and other stakeholders.
• Vendor Management: Regularly engage with vendors, including CSPs and TowerCos, to ensure delivery expectations are met.
• Acceptance and Project Closure: Ensure that all completed sites comply with the established acceptance criteria and facilitate a seamless handover to operations. Supervise the final acceptance process and ensure the timely closure of PO.
• Expansion and SMW Scope Management: Oversee expansion-related scopes pertaining to Structural Modification Works (SMW), ensuring compliance with design standards, structural integrity, and regulatory requirements. This includes support for territory infrastructure builds such as tower conversions, dismantling, relocations, regrooming, and solarization projects.

• Work Experience
• At least 4+ years of experience in the relevant industry (e.g., IT, telecommunications).
• Solid understanding of Wireless Technology to manage dependencies on build
• Leadership and Management Experience: Proven experience in a leadership or managerial role, preferably as a team lead, manager, or senior technical lead. Demonstrated ability to lead, mentor, and develop high-performing teams.
• Project and Program Management: Experience in managing complex projects and programs, including planning, execution, and delivery. Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall).
• Stakeholder Management: Experience in managing relationships with internal and external stakeholders. Proven track record of effective communication and collaboration with cross-functional teams.
• Change Management: Experience in driving change within an organization, including process improvements and adoption of new technologies or methodologies.

Level of Knowledge : 2, 3

• Level 2 – Experienced: 3-4 years of work experience in the desired / closely related area(s)
• Level 3 – Solid: 5-7 years of work experience in the desired / closely related area(s)

Competencies

• Business Risk Management: Carries out risk assessment within a defined functional or technical area of business. Uses consistent processes for identifying potential risk events, quantifying and documenting the probability of occurrence and the impact on the business. Refers to domain experts for guidance on specialized areas of risk, such as architecture and environment. Coordinates the development of countermeasures and contingency plans.
• Methods & Tools: Provides support on the use of existing methods and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools.
• Project Management: Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects (typically with direct business impact and firm deadlines). Identifies, assesses and manages risks to the success of the project. Ensures that realistic project plans are maintained and ensures regular and accurate communication to stakeholders. Adopts appropriate project management methods and tools whether predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Ensures Quality reviews occur on schedule and according to procedure. Manages the change control procedure and ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are signed off. Provides effective leadership to the project team and takes appropriate action where team performance deviates from agreed tolerances.
• Requirements Definition & Management: Defines and manages scoping, requirements definition and prioritization activities for small-scale changes and assists with more complex change initiatives. Follows agreed standards, applying appropriate techniques to elicit and document detailed requirements. Provides constructive challenge to stakeholders as required. Prioritizes requirements and documents traceability to source. Reviews requirements for errors and omissions. Provides input to the requirements base-line. Investigates, manages and applies authorized requests for changes to base-lined requirements, in line with change management policy.

• Planning & Organizing
• Team Orientation
• Communication
• Negotiation & Conflict Resolution
• Building Coalition
• People Management
• Result Orientation
• Business Acumen

• Good knowledge working with project management information systems (i.e. ServiceNow)
• Excellent working knowledge of MS-Tool set
• Excellent presentation skills including leading team meetings
• PMP or Prince2 Practitioner certification

Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here. Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.