Senior Account Manager
2 weeks ago
Schedule Monday - Friday (09:00 AM - 06:00 PM AEST) What are we looking for? Skills Required: Proven work experience as a Senior Account Manager, Key Account Manager, Sales Account Manager, Account Manager, or relevant role Industry experience in IT&T such as Managed Service Providers Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software and MS Office Current Sales Palo Alto, Fortinet, Aruba, Cisco, Juniper or other vendor equivalent certifications Experience delivering customer‑focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation, and presentation abilities Strong verbal and written communication skills What will you do? Develop and maintain long‑term relationships with customers Manage a portfolio of accounts to achieve long‑term success Develop positive relationships with clients and internal teams to maintain and expand our customer base Schedule and run regular customer meetings as required with agenda, minutes and actions Act as the point of contact and handle customers’ individual needs Resolve conflicts and provide solutions to customers in a timely manner Generate new business using existing and potential customer networks Report on the status of accounts through Salesforce CRM software Suggest actions to improve sales performance and identify opportunities for growth Benefits & Perks WFH Medical, Dental Coverage and Life insurance from day 1 of employment Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) Competitive salary package and annual appraisal Financial Assistance Program Mandatory Government Benefits and 13th Month Pay Regular Company Events, Work Life Balance, and Career growth opportunities Join ConnectOS Now ConnectOS is certified as a Great Place to Work and is a top‑rated Philippines employer of choice. Our client is a Managed Networks and Telecommunications company with our own network presence across Australia and New Zealand. We deliver end‑to‑end network solutions including Enterprise Networking, Telecoms and Cloud across Enterprise, Cloud and Service Provider segments. Equal Employment Statement Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. #J-18808-Ljbffr
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