Call Center Representative

Call Center Representative

Posted today

Job Description

Orbit Teleservices are continuously looking for top talents to join our team. Receive just as much as P30,000 each month We are urgently in need of a Call Center Agent for the following sites: Cebu City, and Mandaue; Cagayan de Oro, General Santos City, Davao City, Bacolod City, Baguio City, Pampanga, Laoag, Bataan, Tarlac, Cavite, Antipolo, and Nuvali; NCR - Quezon City (Cubao, Fairview, Quezon Ave., North EDSA, Eastwood, E. Rodriguez Jr. Ave), Pasig, Alabang, Ortigas, Manila, Taguig, Makati, Pasay, and Mandaluyong.

• Customer Service Representative
• Technical Support Representative
• Sales Representative
• Corporate Travel / Travel Advisor
• Healthcare Specialist

Work Setup: Hybrid (Mix of WFH and Onsite) and Onsite

What we need : Can start asap. Filipino Citizen, or hold relevant residence status. Good verbal, listening, and communication skills. Preferred language: English. Experience in any of these is a plus (Sales, Tech, GDS, B2B, Collection, Billing, or Customer facing). Amenable to working on-site or hybrid. BPO or call center experience is required for High school (Old curriculum) graduates or Senior High (New curriculum) graduates. With or without BPO or call center experience for College undergraduates and graduates.

Job Types: Full-time, Fresh graduate

Salary: Php15,000.00 - Php30,000.00 per month

Schedule:

• 8 hour shift
• Day shift

Posted today

Job Description

KEY ROLES AND RESPONSIBILITIES

• Coordinate, plan and execute workflow activities
• Coordinate office personnel work activities in line with strategic business goals
• Provide thorough and accurate reports on the activities performed within the business
• Ensure workplace materials and documentation are maintained in line with legal obligations and best practice standards
• Regularly review and implement changes to various forms of documentation
• Manage all third-party communication and technology queries and networking
• Adhere to the policies and procedures of the organisation and all relevant legislative requirements
• Undertake other duties as requested by your manager
• Participate in meetings as required
• Participate in quality reviews as requested
• Participate in staff training and development as required
• Undertake other duties as may be allocated by your manager

SELECTION CRITERIA

• Possess a “can do” attitude
• Hands-on experience with lending procedures, fraud analysis and detection
• Ability to create and process financial spreadsheets
• Strong analytical skills
• Ability to work under very strict deadlines
• Customer service experience
• BS in Banking and Finance, Economics or related field
• Applicants must be willing to work in Ortigas Center, Pasig City
• Enjoy great perks HMO upon regularization. Life Insurance and Retirement Longevity Program. Unused leave credits credited over the following year. Leave accrual on your first day. Child Birth and Marriage incentive. Training and development opportunity. Accessible work location. Government mandated benefits. Fun Fridays and other company events. International working experience with our clients.

Salary: Php19,000.00 - Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Schedule: Day shift

Supplemental pay types: 13th month salary

Ability to commute/relocate: Ortigas Center, Pasig City: Reliably commute or planning to relocate before starting work (required)

Experience: Customer Service Representative: 1 year (preferred)

Language: English (preferred)

Data Cleansing Analyst (1-3 Years Exp) Day Shift

Posted today

Job Description

About the Client : V Net provides a dynamic and scalable inventory management system. The key functions of this role are to review and maintain a global item database, ensure excellent service levels in data analysis and cleansing, manage accounts/categories, keep process documents up to date, and engage with clients. Some overtime may be required for global support.

• Work with the V Net Team in reviewing and maintaining a global item database
• Ensure excellent service levels in data analysis and cleansing of product data
• Manage accounts/categories and ensure up-to-date process documents
• Build relationships through client engagement and clear communication
• Be flexible to work outside regular business hours if needed

ROLES AND RESPONSIBILITIES

DATA ANALYSIS / CLEANSING

• Analyze and validate weekly global data
• Prioritize workload based on analysis and client reporting
• Methodically cleanse data using appropriate resources
• Submit high-quality cleansed data within time plans
• Ensure errors and process changes are addressed
• Communicate workload to team and ensure items are cleansed on time

REPORTING / ANALYSIS

• Escalate system issues to the Team Leader
• Circulate standard reports and additional reporting as required
• Attend weekly/monthly meetings

ADMINISTRATION

• Manage own data resources and data collection
• Handle system errors including POS and ELT
• Complete system setup requirements including retailer remapping and pricing

SKILLS NEEDED :

• Customer Service, data entry or related experience
• Minimum 1-2 years of related work experience
• Proficiency in Excel and Word
• Strong communication, attention to detail and teamwork

A genuine career opportunity with great benefits awaits

• HMO coverage including 1 dependent
• Leave credits and flexible leave policy
• Exposure to management from foreign direct superiors
• Employee engagement activities

Schedule: Day shift

Supplemental pay types: 13th month salary

Ability to commute/relocate: Ortigas Pasig

Experience: Data entry: 1 year (required)

Call Center Agent

Posted today

Job Description

Minimum 6 months to 1-year BPO experience. Accounts: Food Delivery App & E-commerce. At least 18 years old. Computer savvy (Typing Speed: 35-40 wpm). Willingness to be assigned on any account. Willing to work on a shifting schedule. Willingness to work on-site if required.

Job Types: Full-time, Permanent

Salary: Php20,000.00 - Php27,000.00 per month

Benefits:

• Health insurance
• Pay raise

Schedule: Shift system

Supplemental pay types: 13th month salary, Performance bonus

Experience: Call Center Agent: 1 year (preferred)

Call Center Agent-wfh

Posted today

Job Description

Are You The One? Come And Join Us. This is a fast hiring process with tips provided. We are hiring for a Customer Service Representative position. Qualifications: Without or With BPO experience; With good communication skills; Offer point to point shuttle; 1 Day process only. Account: Flight Reservation and Telco. EARN UP TO 25,000 + 20K Sign On Bonus. Perks: 20% Night Differential, 13th Month Pay, SSS, PAG-IBIG, PhilHealth, Paid Leaves, Holiday and OT Pay, HMO. You know what to do. APPLY NOW.

Job Types: Full-time, Permanent

Salary: Php18,000.00 - Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• On-site parking
• Paid training
• Promotion to permanent employee

Schedule: 8 hour shift, Afternoon shift, Day shift, Early shift, Evening shift, Fixed shift, Holidays, Late shift, Night shift

Supplemental pay types: 13th month salary, Overtime pay, Performance bonus, Tips

Ability to commute/relocate: Ortigas Center, Pasig City: Reliable commute or relocation before starting work (required)

Education: Bachelor's (preferred)

Experience: Call Center Representative: 1 year (preferred)

Language: English (preferred)

Call Center Agent - Wfh / Ghssag

Pasig, Palawan GHS Recruitment Specialist

Posted today

Job Description

Requirements: High school graduate or college undergrad/graduate; No BPO experience required; Preferred 3-6 months BPO experience but not required; Good communication; Customer service orientation; Willing to work in Antipolo, Rizal

• Troubleshoots and resolves customer concerns
• Provides solutions based on customer details
• Handles complaints patiently
• Explains products and services effectively
• Ensures customer satisfaction

Job Types: Full-time, Fresh graduate

Salary: Php15,000.00 - Php19,000.00 per month

Benefits: Paid training, Work from home

Schedule: 8 hour shift

Supplemental Pay: 13th month salary, Yearly bonus

COVID-19 considerations: Application Question(s): Please input your number (09xxx).

Language: English (preferred)

Call Center Agent Travel Account

Posted today

Job Description

Answers phone calls and provides information to clients; checks mail and online inquiries; manages guidelines to respond to customer queries; resolves issues on first call when possible.

Job Types: Full-time, Fresh graduate

Salary: From Php18,000.00 per month

Benefits: Health insurance, Life insurance, Promotions, Paid training, Promotion to permanent employee

Schedule: Shift system

Supplemental pay types: 13th month salary, Commission pay, Quarterly bonus

COVID-19 considerations: Fully Vaccinated

Education: Senior High School (preferred)

Language: English (preferred)

Call Center Agent Travel Account

Posted today

Job Description

Actions: High-level duties similar to above; same qualifications and benefits apply.

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