Quality Analyst

2 weeks ago

Taguig, Philippines Addforce Human Resource Solution Inc Full time

TRAINER (RCM - Healthcare Account)  High school graduate and above; certification in medical billing or healthcare administration preferred.  3–5 years of experience in US medical billing, with at least 1–2 years in a training or mentoring role.  Strong understanding of RCM workflows and call centre operations.  Excellent presentation, communication, and facilitation skills.  Proficiency in MS Office (especially PowerPoint and Excel) and familiarity with LMS platforms.  Ability to manage multiple training batches and adapt to different learning styles.  Salary: 40k – 45k (ALL IN – still depends on their work experience)  Target Start Date: ASAP: Amenable to work in Taguig: Onsite  Schedule: Shifting schedule (including weekends) and may work during holidays TEAM LEADER (RCM - Healthcare Account) High school graduate and above; certifications in medical billing or healthcare administration advantageous  3-5 years of experience in US medical billing, with at least 1–2 years in a team lead or supervisory role.  Strong understanding of RCM processes including charge entry, payment posting, denial management, and AR follow-up.  Experience in a call centre environment handling inbound/outbound calls related to billing inquiries.  Excellent communication, leadership, and interpersonal skills.  Proficiency in billing software and MS Office tools.  Salary: 50k – 55k (ALL IN – still depends on their work experience)  Schedule: Shifting schedule (including weekends) and may work during holidays  Target Start Date: ASAP Amenable to work in Taguig: Onsite  We prefer candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite assessment and interview immediately QUALITY ANALYST (RCM - Healthcare Account)  High school graduates and above; certification in medical billing or healthcare compliance is a plus.  3–5 years of experience in US medical billing, with at least 1–2 years in a quality/auditing role.  Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.  Experience in a call centre environment with exposure to call quality metrics (e.g., AHT, FCR, CSAT).  Excellent analytical, documentation, and communication skills.  Proficiency in MS Excel, audit tools, and billing platforms  Salary: 35k – 40k (ALL IN – still depends on their work experience)  Schedule: Shifting schedule (including weekends) and may work during holidays  Target Start Date: ASAP: Amenable to work in Taguig: Onsite

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