Team Leader/Supervisor
4 weeks ago
Overview We are looking for an experienced and driven Team Leader/Supervisor to lead our team toward consistent excellence in performance and client satisfaction. The ideal candidate is a strong communicator, a hands-on leader, and someone who thrives in both people management and process improvement. If you have a proven background in operations leadership and enjoy building high-performing teams, we'd love to hear from you. Responsibilities Oversee day-to-day team performance, ensuring KPIs and quality standards are consistently met. Lead QA calibrations and performance reviews to maintain alignment and continuous improvement. Serve as a client-facing liaison, confidently handling escalations and building strong partnerships. Design and deliver training materials and processes to support team upskilling and operational consistency. Drive morale and retention initiatives, fostering a positive and engaging team culture. Track and analyze performance data to identify trends, opportunities, and areas for intervention. Collaborate with leadership to refine processes, implement best practices, and support growth initiatives. Requirements Proven experience as a Supervisor or higher (Operations Manager+ background strongly preferred). Strong leadership skills, with the ability to coach, mentor, and inspire diverse teams. Excellent communication skills, both written and verbal, with confidence in client-facing interactions. Skilled in data management, reporting, and performance analysis. Experience in developing training materials, SOPs, and process documentation. Demonstrated ability to build and maintain high team morale while driving retention. Comfortable in fast-paced, evolving environments, with a problem-solving and proactive mindset. Benefits We offer health insurance for contractors Holiday Extra Pay The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs This is a 100% home-based position We prioritize the mental health of our team members and offer mental health days to support their well-being In addition to the base salary, performance-based incentives are provided There is an annual review and appraisal process in place There are ample opportunities for professional growth and advancement within the company Seniority level Mid-Senior level Employment type Full-time Job function Management Industries IT Services and IT Consulting #J-18808-Ljbffr
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Team Leader
1 week ago
Angeles, Philippines MCI Full timeOverview Angeles City, PH Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Team Leader and contribute...
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Team Leader
2 weeks ago
Angeles, Philippines On Spot Global Corporation Full timeOverview OnSpot is a dynamic startup company specializing in providing outsourcing solutions, with a focus on the logistics industry. Our team delivers tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Team Leader to join our team and contribute to our growth. This role focuses on...
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Team Leader
4 weeks ago
Angeles, Philippines TaskUs Full time.Team Leader page is loaded## Team Leaderlocations: Angeles, Pampanga, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R\_2509\_12830****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow...
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Team Leader
4 days ago
Angeles City, Central Luzon, Philippines Probe CX Full time ₱200,000 - ₱250,000 per yearJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...
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Team Leader
7 days ago
Angeles City, Central Luzon, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per yearAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Accounting Team Leader
3 days ago
Angeles, Philippines Connext Full time3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Connext The Accounting Team Leader is responsible for supervising accountants in the execution of daily accounting operations, ensuring quality, timeliness, and compliance with financial reporting standards. The role...
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Real Estate Transaction Coordinator
3 days ago
Angeles, Philippines Houston Properties Team Full timeOverview Transaction Coordinator — The Heart of the Deal You know that contracts aren't just paperwork — they're people. Behind every signature is a client starting a new chapter and an agent trusting you to help them deliver. You're the person who catches what others miss, solves problems before they surface, and shows up with calm, steady judgment when...
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Team Leader | Fintech Account | Clark
7 days ago
Angeles, Philippines Sutherland Full timeCompany Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve...
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Store Supervisor
1 week ago
Angeles City, Central Luzon, Philippines Makimura Ramen Bar Corp Full time ₱1,000,000 - ₱1,500,000 per yearOnsite Job – Store SupervisorWork assignment location: Angeles CityJob Type: PermanentJob Summary:The Store Supervisor is responsible for overseeing the day-to-day operations of the restaurant. This role ensures that staff deliver excellent customer service, maintain food safety standards, and work toward achieving store performance goals. The Store...
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Production Supervisor
7 days ago
Angeles, Philippines Talent Flare Full timeOverview Production Supervisor - Drying, Milling, Blending and Packaging. The role oversees the operations of drying, milling, blending and packaging to ensure production efficiency, safety, quality and adherence to HACCP protocols. The position has a strong quality focus and will suit someone with solid food quality assurance experience. The supervisor will...