Technical Writer

Technical Writer Construction And Architecture

Posted today

Technical Documentation Specialist

Php15, Php18,000.00

JOB SUMMARY:

A person who provides timely, accurate, and efficient preparation and management of technical documents supporting project management.

Technical Competencies:

• Basic telecommunication knowledge of both wired and wireless
• Microwave survey, installation, and commissioning knowledge
• Fiber Optics survey and installation knowledge
• Must have Auto CAD / Visio knowledge (Design)
• Proficient in Microsoft Office
• Excellent communication skills both oral and written
• Prioritization, Organization, and Time Management
• Basic Project Management

BEHAVIORAL COMPETENCIES:

• Results-oriented, has a strong drive to finish assigned work and is committed
• Customer Orientation, works to delight customers
• Analytical Skills
• Resourceful and organized, find ways to solve issues or improve processes
• Perfectionist, high-quality standards
• Open to new learnings and ideas
• Share knowledge to help others
• Organized
• Commitment to confidentiality
• Team player

Qualifications:

• Bachelor's/College degree, preferably in an engineering or technical field. Fresh Graduates are welcome to apply
• Working experience in a similar function would be a plus

Posted 1 day ago

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Technology, Business or equivalent preferred
• 1+ years Technical Support or Service Desk experience with focus on team dynamics/building
• 1+ years experience working with Knowledgebases, Process Documentation and Technical Writing
• 1+ years experience in Training Documentation or Training Development, and Creating Job Aides, Presentations, Content Development for Web-Based Training
• Must have a strong sense of urgency with the ability to multi-task in a fast-paced environment
• Excellent Communication skills (written and oral), customer service skills and Project Management skills
• Ability to grasp complex technical concepts and make them easily understandable in text and pictures
• Proven working experience in technical writing and of software documentation
• Excellent problem-solving skills and organizational skills
• Must have a proven track record of positive performance and reliability
• Must be able to think "outside the box" to increase efficiency
• Proficiency with MS Office Suite (Word, Excel, PowerPoint, Access, Visio, and Project)
• Able to perform in a team environment while maintaining a high degree of customer focus
• Able to handle confidential information with absolute discretion
• Highly motivated self-starter that can produce quality work, and complete assignments in a timely manner with little or no supervision
• Adapts appropriately to various situations, coping with adverse or unusual circumstances

RESPONSIBILITIES:

• Develop and maintain relations with Knowledge, Quality and Training team, primary user groups and stakeholders
• Work with internal teams to obtain an in-depth understanding of the item or service and the documentation requirements
• Develop and maintain the information architecture as well as terminologies to ensure effective communication
• Creating and maintaining or enhancing procedures, processes, and designs for a computer system
• Creating frameworks, process maps, data flow diagrams (DFD), software architecture documents (SAD)
• Lead and Develop/Train new Authors, Reviewers, Publishers and implement standards for Documentation
• Develop and monitor performance standards set by the department to achieve effective documentation of processes
• Develop and implement documentation standards and serve as an SME for Knowledge tools utilization
• Produce reports on a weekly, monthly, and quarterly basis
• Train primary user groups on standard tools and authoring processes
• Research content on Knowledge Management tool for internal customers
• Document departmental processes and standards for the Service Desk/Support Center audience
• Produce high-quality documentation that meets applicable standards
• Work with Trainers and SMEs in developing training materials and process documentation for Service Desk/Support Center
• Create tutorials to help end-users use a variety of applications
• Flexibility with schedule for meetings and special projects
• Performs other duties as assigned

Experience required:

• College Degree in Computer Science, Information Technology, Business or related field preferred
• 1-2 years of Technical Writing or Documentation experience required
• 1-2 years experience with Knowledge Management tools
• 1-2 years IT or Tech Support, Service Desk or Customer Service experience preferred
• 1+ year experience in Training Development preferred

Technical Writer

Posted 1 day ago

We are looking for Technical Writer who will be responsible for creating technical documentation for semiconductor and electronic products.

Key Responsibilities:

• Developing and maintaining templates and guidelines for technical documentation
• Collaborating with business development and engineering teams to produce user-facing technical documents
• Creating clear, concise, and user-friendly content for both technical and non-technical audiences
• Ensuring the accuracy and currency of all technical documentation
• Utilizing revision control tools to maintain integrity and versioning

Key Qualifications

• Education: BS/BA in Engineering, Communications, English, or Technical Writing
• Experience: At least 3 years in creating technical documentation, preferably for semiconductor products
• Strong technical writing and editing abilities with excellent English proficiency
• Proficient in documentation tools, such as MS Office, Visio, and Adobe FrameMaker
• Knowledge of technical writing best practices
• Ability to work independently and collaboratively within cross-functional teams
• Detail-oriented with a commitment to clarity and accuracy
• Please attach one sample write-up when submitting your resume

Technical Writer

Posted 1 day ago

We are a forward-thinking organization seeking a Knowledge Management Specialist to migrate knowledge articles in ServiceNow.

Position Overview: You will be responsible for developing and maintaining knowledge articles in ServiceNow and migrating knowledge articles into our knowledgebase.

Key Responsibilities:

• Collaborate with subject matter experts to gather information and understand knowledge requirements
• Create, edit, and maintain knowledge articles in ServiceNow
• Develop and implement knowledge articles per best practices and standards
• Stay up-to-date with features in ServiceNow and knowledge management tools

Qualifications:

• Bachelor's degree in IT, Business Administration, Knowledge Management, or related field
• At least 1 year of technical writing or content management experience
• Experience in ServiceNow knowledge articles
• Strong knowledge management principles and best practices
• Excellent writing and editing skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Excellent communication skills
• Proficiency in ServiceNow and knowledge management tools

Technical Writer

Posted today

This is a nationwide project and travel may be required. Contingent upon contract award.

Key Responsibilities:

• Draft, edit, and maintain project documentation (reports, SOPs, training manuals, deliverables)
• Ensure clarity and consistency with standards
• Coordinate with technical leads for inputs
• Support localization and translation for stakeholders in the Philippines
• Maintain version control and formatting
• Develop visuals for technical materials

Qualifications:

• Bachelor's degree in Communications, Journalism, Technical Writing, or related field
• Minimum 5 years of experience in technical or operational documentation for international or government projects
• Strong English and Tagalog communication skills
• Proficient in MS Office, Adobe Acrobat, formatting tools
• Attention to detail and documentation structure
• Experience with cross-functional collaboration
• Knowledge of version control and approval workflows

Additional notes: The posting includes various contract-based opportunities with different locations and salary ranges. Some postings mention travel and government or international project experience