Technical Writer

7 hours ago

Manila, Philippines Coreware Full time

At Coreware , we empower mission-driven businesses with unified software designed to simplify operations, strengthen customer relationships, and drive sustainable growth. Our solutions cater to retailers, manufacturers, distributors, and service-based businesses that require more than standard platforms, offering fully integrated tools for sales, payments, inventory, marketing, compliance, and customer engagement. Based on adaptability and scalability, Coreware enables efficient workflows by eliminating the need for multiple systems. Our team is passionate about supporting businesses with purpose to save time, reduce manual tasks, and enhance customer experiences. Role Description This is a full-time on-site role for a Technical Writer located in Taguig. The Technical Writer will be responsible for creating and editing technical documents, writing user manuals, and developing comprehensive technical communication. The role involves collaborating with various teams to gather information, organizing and presenting complex information clearly and concisely, and ensuring the accuracy and usability of technical documentation and communication. We\'re on the hunt for someone who can turn complex concepts into simple, easy-to-follow instructions—someone who loves making tech understandable and user-friendly. If you\'re naturally curious, detail-oriented, and can explain things like you\'re talking to a smart friend who’s just new to the tool—this role might be for you. What You\'ll Do Document API integrations with clear, step-by-step guides that developers will thank you for. Create and maintain knowledge base articles for our platform users. Write onboarding guides for new customers and employees—making sure first experiences with us are smooth and empowering. Collaborate with product, support, and engineering teams to ensure technical accuracy and clarity. Design and structure documentation with intuitive workflows and navigation in mind. Continuously improve existing content based on feedback, product updates, and user behavior. Qualifications Have 2+ years of experience in technical writing, content development, or software documentation. Understand how to communicate technical details in plain, structured, and actionable language. Have a good grasp of software platforms, APIs, and user onboarding processes. Can organize content into clear flows, using diagrams, examples, and logical sequencing. Are skilled in documentation tools such as Confluence, Markdown, Notion, or similar platforms. Bonus if you\u2019ve worked closely with dev teams or have experience in SaaS or B2B environments. Strong skills in organizing and presenting complex information clearly. Excellent written and verbal communication skills. Ability to collaborate with various teams and gather necessary information. Attention to detail and commitment to accuracy and usability. #J-18808-Ljbffr

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