HR Generalist

3 weeks ago

Quezon City, Philippines Excis Compliance Full time

Overview

HR Generalist - PH (EMEA) at Excis Compliance. Remote work may be available (subject to change).

Responsibilities
  • Address employee queries and concerns related to HR policies, payroll, benefits, and compliance.
  • Resolve employee grievances.
  • Maintain a log of daily HR cases and track resolution times for process improvement.
  • Handle daily HR task case solving and ensure timely resolutions.
  • Employee onboarding: conduct pre-boarding activities, organize orientation sessions, assign mentors, ensure IT/security/setup before the first day, and track progress during the probation period.
  • Employee relations & engagement: develop engagement activities, conduct check-ins, mediate disputes, and conduct exit interviews to improve retention.
  • Training & development for new joiners: assess needs, develop materials, schedule and conduct sessions, evaluate effectiveness, and maintain training records.
  • Payroll & benefits management: process payroll, manage health insurance/leave/retirement benefits, address discrepancies, stay updated on regulations, and coordinate with finance for audits.
  • Compliance & HR policies (EMEA): ensure adherence to local laws, update policies, conduct compliance training, handle employment contracts and terminations, and maintain audit documentation.
  • HR analytics & reporting: collect/analyze metrics, prepare leadership reports, use data-driven decisions, and implement HR tech solutions.
  • Auditing daily HR cases: perform regular audits, review files/resolutions for compliance, identify trends, and implement best practices.
  • SOP creation: develop and update SOPs for HR functions, document workflows, train staff on adherence.
  • Process implementation & improvements: identify gaps, implement best practices, automate repetitive tasks, monitor progress and efficiency gains.
Requirements
  • Bachelor's Degree
  • 2+ years in operations
  • Proficiency in HRMS and HR analytics tools
  • Knowledge of payroll and benefits platforms
  • Understanding of employment laws and compliance
  • Data analysis and reporting skills using Excel or similar tools
  • Process documentation and SOP creation expertise
  • Proficiency in audit and compliance tracking
  • Project management for process improvement
  • Strong interpersonal and communication skills
  • Conflict resolution and negotiation abilities
  • Empathy and active listening
  • Adaptability to changing HR policies and business needs
  • Ability to handle confidential information with discretion
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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