IT Technical Support
2 weeks ago
Works hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service request assigned per region/ area. Technical focal point, escalation for any question/ issues raised by Field Support Engineers during an on-site activity. This may require working outside business hours. Remotely or guide installations on our client’s IT Shared System. Respond and resolve incident tickets assigned by I.T. Dispatch Coordinators and Service Desk Engineer within the agreed SLA’s. Monitoring equipment, preparing purchasing requests for materials needed for each project and writing daily and monthly reports regarding maintenance work provided. Escalate service issues that cannot be completed within agreed Service Levels. Acts as hands and eyes for all network and server related requests or incidents. Maintains all I.T. equipment’s at client’s stores and offices by conducting proactive preventive maintenance. Provides support and troubleshooting to resolve all IT related issues locally or remotely from Stores, internal departments and external providers, vendors, or clients. Analyze issues and develop resolutions in a timely manner. Ensure escalation situations are managed, corrected quickly, professionally, and proper communicate with client regarding incidents, progress and notify impending changes or outages. Maintain a high level of program and service knowledge to provide the best value-based technical solution to the customer. Mentor and guides Field Support Engineer in providing solutions that help excellent customer experience. Take full responsibility and the required action for the assigned tasks. Meet and adhere to attendance requirements based on Service Level Agreement.
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Technical Support Representative
2 weeks ago
Angeles P, Philippines Servo IT Solutions OPC Full time ₱216,000 - ₱250,000 per yearOpen to Fresh GraduatesWilling to be TrainedWilling to do field workAmenable to work on-siteWith good communication and technical skillsJob Types: Full-time, PermanentPay: Php18, Php25,000.00 per monthBenefits:Additional leaveCompany eventsOpportunities for promotionStaff meals providedWork Location: In person
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Technical Support Representative
2 weeks ago
Angeles, Philippines SuperStaff Full timeWe are seeking a dedicated Technical Support Representative to provide world-class support for our global customers. You will be the front line of communication for clients experiencing technical difficulties, ensuring swift resolution of issues through calls, emails, and remote sessions. This role requires a proactive problem-solver with strong...
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Technical Support Representative
1 week ago
Angeles City, Central Luzon, Philippines SuperStaff Full time ₱30,000 - ₱34,500 per yearWe are seeking a dedicated Technical Support Representative to provide world-class support for our global customers. You will be the front line of communication for clients experiencing technical difficulties, ensuring swift resolution of issues through calls, emails, and remote sessions. This role requires a proactive problem-solver with strong...
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Technical Support Representative I
2 weeks ago
Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per yearFunctional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...
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IT Technical Support
4 weeks ago
Angeles, Philippines Strategic Networks Inc. Full timeWorks hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service request assigned per region/ area. Technical focal point, escalation for any question/ issues raised by Field Support Engineers during an on-site activity. This may require working outside business hours. Remotely or guide installations on...
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Remote Technical Support Representative
4 weeks ago
Angeles, Philippines Mass Markets Full timePosition Overview MCI is a tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud‑based solutions across multiple industries. We operate contact centers worldwide, delivering scalable and cost‑effective support to clients in healthcare, retail, government, and technology. We are hiring...
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Technical Specialist
1 week ago
Makati City, National Capital Region, Philippines Service IT+ Inc. Full time ₱400,000 - ₱600,000 per yearJoin ServiceIT+ as a Technical SpecialistKickstart or grow your IT career with a passionate team dedicated to delivering top-tier tech support and solutions.We're looking for highly motivated individuals eager to build their expertise inCybersecurityorIT Service & Asset Management (ITSM/ITAM).What You'll Do:Provide excellent technical support to ServiceIT+...
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Solar Electrical Engineer
2 weeks ago
Angeles, Philippines Cloudstaff Full timeSolar Electrical Engineer – Technical Support & Design We are currently on the lookout for a Solar Electrical Engineer – Technical Support & Design to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together...
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Solar Electrical Engineer
4 weeks ago
Angeles, Philippines Cloudstaff Full timeSolar Electrical Engineer – Technical Support & Design Position: Solar Electrical Engineer – Technical Support & Design Company: Cloudstaff Work Arrangement: Hybrid Location: Philippines – Angeles (Pampanga) Schedule: Morning Shift Overview Cloudstaff is seeking a Solar Electrical Engineer to join our renewable energy support team. The candidate will...
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Technical support account- w/ signing bonus
4 weeks ago
Angeles, Philippines Metacom Full timeJob Description: We are looking for a Technical Support Representative (TSR) who will handle customer concerns and provide troubleshooting support. The role requires strong technical knowledge and the ability to assist customers with computer-related issues. Key Responsibilities: Provide technical assistance to customers through calls, chat, or...