
Head of Organizational Capability
3 days ago
Head of Organizational Capability page is loaded
Head of Organizational Capability Postuler locations Quezon City Lapu Lapu City, time type Temps plein posted on Publié hier time left to apply Date de fin: 25 septembre 2025 (Il reste plus de 30jours pour postuler) job requisition id JRThis position will have oversight of key business support and operational functions and programs that drive the delivery of services and execution of business processes and transactions, managing external partnerships and is accountable for monitoring and continually enhancing the effectiveness of these solutions.
Holding a strong understanding of the business and functional processes, the incumbent will also lead efforts to identify business effectiveness and revenue enhancing opportunities that cut across all functional groups and provide insights and recommendations to enhance the overall business model.
People Leader Role: Yes
Responsibilities:
Oversight of key business support and operational functions and programs that drive the delivery of services and execution of business processes and transactions
Accountable for the quality service delivery, process efficiency and execution of operational KPIs
Ensure adherence to internal and external service standards, compliance requirements and industry standards
Enable a positive customer experience by providing market-competitive turnaround times, high quality service and utilizing best practices throughout experience
Establish governance around
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