Accounts Receivable Collections Analyst
5 days ago
Overview Continental Makati, National Capital Region, Philippines Join to apply for the Accounts Receivable Collections Analyst role at Continental . Company Description Global Business Services Manila is the only ContiTech location in the Philippines providing support to global stakeholders (e.g. NAR, EuroAsia). Responsibilities Manage queues and cases (customer orders and inquiries) from Salesforce.com Answer customer inquiries completely and accurately Accurately enter orders manually into SAP Ensure that electronic orders flow into the system as intended Resolve order conflicts (pricing, terms, products) and monitor orders through shipment Ensure order fulfillment (stock availability, order status, document requests, etc.) Correct EDI or electronic order errors to root-cause Handle specialized customers and tasks with specific instructions and requirements Handle simple claims like undershipping, overshipping, customer errors that require straightforward credit/debit or return Handle more complex claims like annual returns and freight claims Answer inbound calls for routine inquiries Make outbound calls for routine inquiries, verification, clarification, etc. Understand and effectively recommend products and solutions to customers. Offer alternative products or solutions to meet customers’ needs. If something is stocked out, offer comparable spec to meet customers’ requirements. Use catalogs and software programs to provide recommendations and solutions to unique customer inquiries Perform SAP transactions to log, check order status, quote price and availability and provide product information to customer Coordinate with various departments such as pricing, supply chain, master data, etc as needed to completely answer customer inquiries Function as universal back-up specifically for specialized accounts/tasks Resolve complaints and conflicts as they relate to keeping customers satisfied. Communicate issues to management and work to resolve/settle disputes within company guidelines/policy Seek to understand and identify new ways to offer value added services to customers. Complement and work in tandem with various ContiTech departments to improve customer experience Identify process improvement opportunities and lead projects designed to implement the targeted improvements Own and maintain work instruction documents year to year Become familiar with the customer service technology infrastructure in order to ensure best practices are used to optimize customer service processes and customer satisfaction Qualifications Bachelor’s degree or equivalent 2-5 years of experience in Customer Service, Order Management or Supply Chain roles Order Management Or Supply Chain Management Experience Required Small group project or process improvement initiative At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market Additional Information Hybrid work setup HMO upon hire Values-based culture Learning Opportunities Ready to drive with Continental? Take the first step and fill in the online application. #J-18808-Ljbffr
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ACCOUNTS RECEIVABLE ANALYST
4 weeks ago
Makati, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full timeAccounts Receivable Analyst As an Accounts Receivable Analyst, you will be at the center of our revenue and collections process. This is an opportunity to join a high-impact team at the heart of Via where you’ll play an integral role in helping us with the maintenance and management of our outstanding customer balances. This role requires routine...
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Accounts Receivable Analyst
1 week ago
Makati City, National Capital Region, Philippines KMC Solutions Full time ₱900,000 - ₱1,200,000 per yearAs an Accounts Receivable Analyst, you will be at the center of our revenue and collections process. This is an opportunity to join a high-impact team where you'll play an integral role in helping us with the maintenance and management of our outstanding customer balances. This role requires routine communications with company's customers and the internal...
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Accounts Receivable Analyst
4 weeks ago
Makati, Philippines Continental Full timeOverview Accounts Receivable Analyst (Payment Application) – Continental, Makati, National Capital Region, Philippines Global Business Services Manila is the only ContiTech location in the Philippines providing support to global stakeholders (e.g. NAR, EuroAsia). Responsibilities Reconcile all bank transmissions of lockbox/bank data daily to ensure all...
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Accounts Receivable Analyst
2 days ago
Makati City, National Capital Region, Philippines Nezda Global Full time ₱900,000 - ₱1,200,000 per yearAbout the Job:We are looking for an experienced and proactiveAccounts Receivable Specialistto manage billing follow-ups, payment collections, and reconciliation activities for our clients operating in theEST time zone. The ideal candidate will work independently, ensuring accurate financial postings, timely collections, and clear communication across...
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Accounts Receivable Analyst
10 hours ago
Makati City, National Capital Region, Philippines House of Investments, Inc. Full time ₱250,000 - ₱500,000 per yearJob description:Overall in-charge in the preparation of monthly billingsEnsure that the billing is updated on the rates usedPrepares the monthly Sales Register and AccrualsPreparation of Monthly Cash Receipts Register and Cash Disbursement RegisterPreparation of Aging of Accounts ReceivableAccounting for Cash CollectionClosely coordinates with the...
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Accounts Receivable/Accounts Payable
4 weeks ago
Makati, Philippines Asia Peopleworks Inc. Full timeThe AP Analysts are expected to handle the following responsibilities: Manage the full accounts payable invoice processing function, ensuring invoices are correctly submitted and processed within the agreed turnaround time. Ensure vendor compliance by verifying submission of complete and accurate documentation. Verify and recognize applicable WHT and VAT as...
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Collection & Reconciliation Analyst
1 week ago
Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time ₱1,200,000 - ₱2,400,000 per yearWe're Hiring: Senior/Corporate Collection and Reconciliation Analyst (Sr. CRA) – Onsite in Makati Are you ready to make an impact in a fast-paced, dynamic environment? We're urgently seeking a passionate and driven Senior/Corporate Collection and Reconciliation Analyst to join our Enterprise Business Group – Enterprise Collections & Reconciliation...
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Accounts Receivable
5 days ago
Makati, Philippines Lica Management , Inc. Full timeDuties and Responsibilities Preparation of invoices and statements to be promptly sent to clients and ensures that gathered data is correct, accurate and reliable Assist with enquiries from debtors in relation to money received, as well as the accurate and secure banking of monies A/R journal control and reconciliation Liaising with suppliers and internal...
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Accounts Receivable Analyst
9 hours ago
Makati City, National Capital Region, Philippines House of Investments Inc. Full time ₱120,000 - ₱300,000 per yearOverall in-charge in the preparation of monthly billingsEnsure that the billing is updated on the rates usedPrepares the monthly Sales Register and AccrualsPreparation of Monthly Cash Receipts Register and Cash Disbursement RegisterPreparation of Aging of Accounts ReceivableAccounting for Cash CollectionClosely coordinates with the Treasury group to...
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Account Receivable and Collection Officer
4 weeks ago
Makati, Philippines Mondo Cucina, Inc. (SMEG Philippines) Full timeResponsibilities Monitor project-based receivables and aging balances. Coordinate with PMs and Sales for billing schedules. Follow up on payments, resolve disputes, and document client communication. Escalate overdue accounts and coordinate collection efforts. Generate weekly reports and assist with audit/compliance reviews. Traits Traits: Organized,...
