Seller Operations Projects

4 weeks ago

Manila, Philippines Shopee Full time
Seller Operations Projects - FBS Business Development, SCommerce

Shopee Manila, National Capital Region, Philippines

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Join to apply for the Seller Operations Projects - FBS Business Development, SCommerce role at Shopee

Seller Operations Projects - FBS Business Development, SCommerce

Shopee Manila, National Capital Region, Philippines

2 weeks ago Be among the first 25 applicants

Join to apply for the Seller Operations Projects - FBS Business Development, SCommerce role at Shopee

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About The Team
The FBS Seller Ops Projects Specialist will enhance seller operations by optimizing processes, automating workflows, and generating insightful reports. This role focuses on improving the efficiency and effectiveness of our Seller Operations, including warehouse/logistics, billing, dispute resolution, and Seller Center functionality. Your work will be essential in driving cost-effective solutions while supporting sellers in maximizing their success on our platform.

About The Team
The FBS Seller Ops Projects Specialist will enhance seller operations by optimizing processes, automating workflows, and generating insightful reports. This role focuses on improving the efficiency and effectiveness of our Seller Operations, including warehouse/logistics, billing, dispute resolution, and Seller Center functionality. Your work will be essential in driving cost-effective solutions while supporting sellers in maximizing their success on our platform.
Job Description

  • Lead projects to improve and automate Seller Operations, focusing on warehouse and logistics operations, billing, and dispute resolution.
  • Develop and manage reporting systems to monitor operational performance and identify improvement areas.
  • Collaborate with the Product, Seller Ops team to enhance features that support seller performance and efficiency.
  • Analyze operational data and provide recommendations to help sellers improve their overall performance.
  • Coordinate with cross-functional teams to ensure smooth implementation of operational improvements, balancing efficiency with seller needs.
Requirements
  • Bachelor’s degree in Operations, Business, Data Analytics, or a related field.
  • Has at least 3 years of experience in operations, process improvement, or e-commerce project management.
  • Proficiency in process automation tools and data reporting (e.g., Excel, SQL, or other BI tools).
  • Strong problem-solving skills, with a detail-oriented approach to managing complex processes.
  • Excellent communication and collaboration skills to work across teams and drive impactful changes.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales, Business Development, and Strategy/Planning
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

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