Shopee Operations
4 weeks ago
Shopee Operations - Seller Operations - Chinese Communications & Training Specialist Shopee Manila, National Capital Region, Philippines Job Description Integrate, design, and translate various educational materials needed for cascading to different audiences and stakeholders of Shopee Philippines. Identify Chinese seller needs and build up positive engagement via WeChat through content that is engaging and easy to understand. Partner with internal stakeholders to address seller operational issues and manage concerns, enforce education strategies, and provide appropriate solutions. Conduct seller trainings for Chinese sellers, as needed. Work closely with Operation/Business Development/Marketing teams to prioritize and translate business information needs. Requirements At least 2 years in college with or without experience or high school graduate with at least 5 months of customer service experience. At least 2 years of experience in eCommerce industry or customer support team. Excellent knowledge in WeChat and Microsoft Office tools. Excellent verbal and written communication skills in English and Chinese (Mandarin); ability to communicate in Filipino a plus. Good team player with a positive attitude. Self‑motivated, has strong sense of ownership, resourceful, and highly organized. Has strong attention to detail and eagerness to learn. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Internet Marketplace Platforms and Technology, Information and Internet #J-18808-Ljbffr
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Hub Lead
3 weeks ago
Manila, Philippines Shopee Full timeHub Lead - Operations, Shopee Express (Tondo 2.0) Shopee Manila, National Capital Region, Philippines Overview Hub Lead - Operations role at Shopee Express (Tondo 2.0) based in Manila, Philippines. Responsibilities Oversee daily hub operations, ensuring smooth and efficient functioning. Ensure adherence to established procedures, policies, and regulations....
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Marketing Operations
3 weeks ago
Manila, Philippines Shopee Full timeOverview Marketing Operations - Shopee Video and Youtube Shopping Shopee Manila, National Capital Region, Philippines Responsibilities Responsible for the operational aspects of campaigns, including but not limited to setting up vouchers, cash-back promotions, free shipping promotions, etc. Set day-to-day promotional in-app feature settings including but not...
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Shopee Choice Marketing
4 weeks ago
Manila, Philippines Shopee Full timeShopee Manila, National Capital Region, Philippines Shopee Choice Marketing - Data Analysis About The Team Shopee Choice is one of Shopee’s fastest-growing programs, offering users a curated selection of products at great value, with fast delivery and excellent service. By combining quality assurance with a seamless shopping experience, Shopee Choice...
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Shopee Choice – Marketing Strategy Associate
3 weeks ago
Manila, Philippines Shopee Full timeShopee Choice – Marketing Strategy Associate Shopee Manila, National Capital Region, Philippines Overview Shopee Choice is one of Shopee’s fastest-growing programs. It offers users a curated selection of products at great value, with fast delivery and excellent service. By combining quality assurance with a seamless shopping experience, Shopee Choice...
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Manila, Philippines Shopee Full timeReporting & Analytics - Shopee Supermarket, Scommerce Shopee Manila, National Capital Region, Philippines About The Team Shopee Supermarket is Shopee’s in‑house retail channel offering a wide selection of grocery and household essentials from top FMCG suppliers. As a trusted one‑stop shop for everyday needs, we ensure competitive pricing, reliable...
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Manila, Philippines Shopee Full timeGrowth & Profitability Analyst - Shopee Supermarket, Scommerce Shopee Manila, National Capital Region, Philippines About The Team Shopee Supermarket is Shopee’s in-house retail channel offering a wide selection of grocery and household essentials from top FMCG suppliers. As a trusted one-stop shop for everyday needs, we ensure competitive pricing, reliable...
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Special Project Manager, Fulfillment by Shopee
4 weeks ago
Manila, Philippines Shopee Full timeSpecial Project Manager, Fulfillment by Shopee Shopee Manila, National Capital Region, Philippines About The Team We are looking for a Special Project Manager for Fulfillment by Shopee (FBS) program. The candidate will support the FBS team in driving strategic initiatives, optimizing performance, and ensuring long‑term profitability. This role will focus...
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Manila, Philippines Shopee Full timeShopee & Monee Graduate Development Program 2026 (Philippines) Shopee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Shopee & Monee Graduate Development Program 2026 (Philippines) role at Shopee Shopee & Monee Graduate Development Program 2026 (Philippines) Shopee Manila, National Capital Region,...
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Key Account Manager
3 weeks ago
Manila, Philippines Shopee Full timeOverview Shopee Manila, National Capital Region, Philippines Responsibilities Establish and maintain good working relationships with key accounts’ decision-makers or representatives Understand details and drivers of assigned sellers and be responsible for the seller’s growth and management at Shopee Mall Analyze data points to provide insights to brands...
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Customer Service
3 weeks ago
Manila, Philippines Shopee Full timeOverview Shopee Manila, National Capital Region, Philippines Responsibilities Design and manage end-to-end initiatives to improve customer experience and operational efficiency Conduct thorough analysis of customer service KPIs & OKRs to identify areas of improvement Drive collaboration and communication among stakeholders to align on objectives, scope, and...
