Seller Operations

4 weeks ago

Manila, Philippines Shopee Full time
Seller Operations - Strategy and Projects Specialist

Shopee Manila, National Capital Region, Philippines

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Join to apply for the Seller Operations - Strategy and Projects Specialist role at Shopee

Seller Operations - Strategy and Projects Specialist

Shopee Manila, National Capital Region, Philippines

Join to apply for the Seller Operations - Strategy and Projects Specialist role at Shopee

  • Identify the drivers of key operational issues across different seller types
  • Work with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Revamp internal Shopee processes that hinder sellers from good operational performance
  • Evaluate local and regional policies to address challenges and create new ones where needed
  • Create incentives and penalties to best drive improved seller performance
  • Design education strategies across multiple seller channels to drive seller behavior
  • Assess competitor platform’s operations processes and continuously adapt for Shopee sellers
  • Collaborate with regional operations to develop seller management tools for local sellers
  • Work with cross functional teams to program manage seller-impacting projects
Job Description
Role Description:
  • Identify the drivers of key operational issues across different seller types
  • Work with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Revamp internal Shopee processes that hinder sellers from good operational performance
  • Evaluate local and regional policies to address challenges and create new ones where needed
  • Create incentives and penalties to best drive improved seller performance
  • Design education strategies across multiple seller channels to drive seller behavior
  • Assess competitor platform’s operations processes and continuously adapt for Shopee sellers
  • Collaborate with regional operations to develop seller management tools for local sellers
  • Work with cross functional teams to program manage seller-impacting projects
Knowledge And Skills
  • Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
  • Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure
  • Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences
  • Able to act upon constructive feedback and handle high stress situations
Requirements
  • Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
  • Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences
  • Work with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Design education strategies across multiple seller channels to drive seller behavior
  • Assess competitor platform’s operations processes and continuously adapt for Shopee sellers
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

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