Seller Operations

1 day ago

Manila, Philippines Shopee Full time
Seller Operations - Strategy and Projects Specialist

Shopee Manila, National Capital Region, Philippines

Join or sign in to find your next job

Join to apply for the Seller Operations - Strategy and Projects Specialist role at Shopee

Seller Operations - Strategy and Projects Specialist

Shopee Manila, National Capital Region, Philippines

Join to apply for the Seller Operations - Strategy and Projects Specialist role at Shopee

  • Identify the drivers of key operational issues across different seller types
  • Work with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Revamp internal Shopee processes that hinder sellers from good operational performance
  • Evaluate local and regional policies to address challenges and create new ones where needed
  • Create incentives and penalties to best drive improved seller performance
  • Design education strategies across multiple seller channels to drive seller behavior
  • Assess competitor platform’s operations processes and continuously adapt for Shopee sellers
  • Collaborate with regional operations to develop seller management tools for local sellers
  • Work with cross functional teams to program manage seller-impacting projects
Job Description
Role Description:
  • Identify the drivers of key operational issues across different seller types
  • Work with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Revamp internal Shopee processes that hinder sellers from good operational performance
  • Evaluate local and regional policies to address challenges and create new ones where needed
  • Create incentives and penalties to best drive improved seller performance
  • Design education strategies across multiple seller channels to drive seller behavior
  • Assess competitor platform’s operations processes and continuously adapt for Shopee sellers
  • Collaborate with regional operations to develop seller management tools for local sellers
  • Work with cross functional teams to program manage seller-impacting projects
Knowledge And Skills
  • Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
  • Strong sense of ownership; self-motivated, proactive in learning and able to work under pressure
  • Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences
  • Able to act upon constructive feedback and handle high stress situations
Requirements
  • Highly analytical, quantitative background; Strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
  • Excellent verbal and written communication skills; strong slide-making skills required, with the ability to synthesize information for executive-level audiences
  • Work with sellers to diagnose seller-related operational challenges and develop improvement plans
  • Design education strategies across multiple seller channels to drive seller behavior
  • Assess competitor platform’s operations processes and continuously adapt for Shopee sellers
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

Sign in to set job alerts for “Seller” roles.

Manila, National Capital Region, Philippines 1 week ago

Service Associate - Procurement (Food Buyer)

Taguig, National Capital Region, Philippines 1 month ago

National Capital Region, Philippines 1 month ago

Seller Support (Buyer Chat) - SBS Customer Service

Manila, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 2 weeks ago

National Capital Region, Philippines 3 days ago

Manila, National Capital Region, Philippines 1 year ago

Taguig, National Capital Region, Philippines 1 week ago

Seller Operations Projects - FBS Business Development, SCommerce

Manila, National Capital Region, Philippines 2 weeks ago

Taguig, National Capital Region, Philippines 3 days ago

Makati, National Capital Region, Philippines 2 weeks ago

Pasay, National Capital Region, Philippines 2 weeks ago

National Capital Region, Philippines 2 weeks ago

Manila, National Capital Region, Philippines 2 weeks ago

Pasay, National Capital Region, Philippines 2 weeks ago

Procurement Specialist - Buyer - SPX Express

Manila, National Capital Region, Philippines 2 weeks ago

Manila, National Capital Region, Philippines 1 week ago

Service Manager- Procurement (Non-Food Buyer)

Makati, National Capital Region, Philippines 1 day ago

Quezon City, National Capital Region, Philippines 1 week ago

Manila, National Capital Region, Philippines 4 months ago

Pasig, National Capital Region, Philippines 1 month ago

Seller Acquisition, Business Development, Lifestyle (Philippines E-Commerce)

Taguig, National Capital Region, Philippines 2 weeks ago

Walmart Customer Service & Data Entry Specialist

Manila, National Capital Region, Philippines 1 month ago

Taguig, National Capital Region, Philippines 1 day ago

Mandaluyong, National Capital Region, Philippines 1 week ago

Makati, National Capital Region, Philippines 2 weeks ago

Pasig, National Capital Region, Philippines 1 week ago

Taguig, National Capital Region, Philippines 3 weeks ago

Pasig, National Capital Region, Philippines 2 weeks ago

Manila, National Capital Region, Philippines 1 week ago

Acquisition Manager - SBS Business Development, SCommerce

Manila, National Capital Region, Philippines 1 week ago

Taguig, National Capital Region, Philippines 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Seller Operations – Reports and Analytics

    2 weeks ago

    Manila, National Capital Region, Philippines Shopee Full time ₱600,000 - ₱1,200,000 per year

    Job DescriptionGenerate data for deep understanding of business/operations performanceSegment and deep dive into pain points of seller/listing types and identify drivers of operational issues from big sets of dataExhibit advanced data analytics to devise effective detection strategies to identify problematic listings and violations to mitigate risk and...

  • Seller Operations Projects

    1 day ago

    Manila, Philippines Shopee Full time

    Seller Operations Projects - FBS Business Development, SCommerce Shopee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Seller Operations Projects - FBS Business Development, SCommerce role at Shopee Seller Operations Projects - FBS Business Development, SCommerce Shopee Manila, National Capital...

  • Livestream Lead

    1 day ago

    Manila, Philippines Shopee Full time

    Livestream Lead - Seller Programs, Campaign & Communication Shopee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Livestream Lead - Seller Programs, Campaign & Communication role at Shopee Livestream Lead - Seller Programs, Campaign & Communication Shopee Manila, National Capital Region,...

  • Seller Support

    2 weeks ago

    Manila, National Capital Region, Philippines Shopee Full time $30,000 - $50,000 per year

    Job Description:Ensures prompt and correct resolutions on buyer escalations from BPO and internal stakeholders. Analyzes and flags BPO on invalid escalations Helps to reduce DSAT by escalating business-driven concerns to Vendor Operations, Warehouse, and Logistics team Attends daily/weekly performance reviews with BPO to address challenges and...

  • Seller Support Lead

    1 day ago

    Manila, Philippines Shopee Full time

    Shopee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Seller Support Lead role at Shopee Shopee Manila, National Capital Region, Philippines 1 week ago Be among the first 25 applicants Join to apply for the Seller Support Lead role at Shopee About The TeamThe Vendor Operations Lead oversees daily...

  • Operational Excellence Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeOperations Full time ₱800,000 - ₱1,000,000

    Operational Excellence SpecialistThe role of Operational Excellence Specialist is crucial in driving strategic improvements across various seller types. This position involves collaborating with sellers to diagnose operational challenges and developing effective solutions. Key responsibilities include analyzing key performance indicators, designing education...

  • E-Commerce & TikTok Seller Support VA (JOB ID: HOOKYL)

    2 weeks ago

    Manila, National Capital Region, Philippines Insideoutva Full time $32,000 - $40,000 per year

    JOB INFO Job Title E-Commerce & TikTok Seller Support VA JobID HOOKYL Industry Digital Selling Location PH Status Full Time Work Schedule (40 hours/week) with flexible working hours Pay rate $6–7/hour Target Start 3 weeks from Job Posting JOB DETAILS About the Client: The client is a U.S.-based online distributor that sells exclusively through TikTok...

  • Seller Performance, Projects

    2 weeks ago

    Manila, National Capital Region, Philippines Shopee Full time $80,000 - $120,000 per year

    About The TeamAnalyze Sales performance data to identify key metrics and trends, formulate targets, and continuously monitor key improvement pointsStrategize and manage data processes to accurately assess and enhance performance of sellers with dedicated BD headcountProactively engage and inform stakeholders by providing regular updates, timely reports, and...

  • Retail Operations Manager

    2 weeks ago

    Manila, National Capital Region, Philippines beBeeLeadership Full time ₱900,000 - ₱1,500,000

    Job OverviewThe primary role of a Store Operations Manager involves leading and mentoring teams to execute strategic plans and meet performance targets.Key ResponsibilitiesLead clusters under the Retail team to execute strategic plans and achieve performance targets.Provide coaching and support to improve seller performance and team efficiency.Collaborate...

  • Successful Amazon Operations Manager

    6 days ago

    Manila, National Capital Region, Philippines beBeeAccount Full time ₱4,000,000 - ₱6,000,000

    Job OverviewThe role of Amazon Account Manager entails managing the entire Seller Central operation, ensuring the account meets key performance indicators (KPIs) and scales effectively.This position requires a top-tier talent to take the business to the next level and play a pivotal role in scaling operations.Key ResponsibilitiesManage the entire Seller...