Senior Account Manager for Brand Communications

3 weeks ago

Makati, Philippines Storyscope Strategic Communications Group Full time

Senior Account Manager for Brand Communications

The Senior Account Manager (SAM) is a key leadership role within the Brand Communications team, bridging strategy and execution across multiple accounts. The SAM is responsible for leading Account Managers and their teams, ensuring high-quality campaign delivery, building strategic client relationships, and driving the growth of the agency’s portfolio. This role requires a balance of strategic thinking, client management, and operational oversight.

Functions and Responsibilities

Client & Stakeholder Management

  • Serve as the senior point of contact for key clients; manage escalations and strategic discussions.
  • Develop long-term client strategies that align with business objectives and agency vision.
  • Mentor Account Managers on client handling, communication, and campaign planning.
  • Lead development of integrated communication campaigns across media, digital, and influencer channels.
  • Review and approve campaign strategies, timelines, budgets, and deliverables prepared by Account Managers and their teams.
  • Ensure consistency in brand messaging and campaign quality across all accounts.
  • Supervise and mentor Account Managers, Account Executives, and Media & KOL Coordinators.
  • Conduct regular performance reviews and provide actionable feedback.
  • Identify skill gaps and recommend training or development programs.

Media & Influencer Oversight

  • Support Account Managers in high-profile media relations, influencer, and KOL engagements.
  • Ensure influencer partnerships and media campaigns meet strategic objectives and ROI expectations.

Project & Resource Management

  • Oversee allocation of accounts and campaigns across AMs, AEs, and Coordinators, ensuring balanced workloads.
  • Monitor timelines, budgets, and campaign performance, escalating issues as needed.

Monitoring & Reporting

  • Approve client reports prepared by AEs and Coordinators, adding strategic insights.
  • Evaluate campaign performance metrics and recommend improvements.

Crisis & Reputation Management

  • Lead crisis communications planning and response for client accounts.
  • Advise clients and teams on proactive risk management strategies.

Qualifications

  • Bachelor’s degree in Public Relations, Communications, Marketing, or related field.
  • 5–7 years of experience in PR, brand communications, or agency account management.
  • Proven ability to lead multiple accounts and deliver results under tight deadlines.
  • Strong client relationship management and negotiation skills.
  • Demonstrated leadership and mentorship experience.
  • Established network of media and influencer contacts.

This position is open to candidates with 5 up to 7 years of experience in PR or a similar role/industry. If you think you’re the perfect fit, apply here via LinkedIn or send your CV to

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