Customer Support Specialist

3 weeks ago


Cebu City, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time

About the role Join our dynamic team as a Customer Support Specialist at ALL ASIA MANPOWER SERVICES, INC. This full-time position is based in Danao City Cebu and will see you providing exceptional customer service and technical support to our valued clients. What you'll be doing Responding to customer inquiries and resolving issues in a timely and professional manner Troubleshooting technical problems and guiding customers through solutions Documenting all customer interactions and maintaining detailed records Identifying trends and providing feedback to improve products and services Collaborating with cross-functional teams to enhance the customer experience Continuously learning about our products and services to provide accurate information What we're looking for At least 3 months of experience in international voice BPO or customer support Strong communication and interpersonal skills with the ability to empathise with customers Excellent problem-solving and critical thinking abilities Proficiency in English, both verbal and written Adaptability and a keen interest in technology and customer service A commitment to delivering exceptional customer experiences What we offer At ALL ASIA MANPOWER SERVICES, INC., we value our employees and strive to create a supportive and rewarding work environment. You'll enjoy competitive compensation, opportunities for career development, and a range of benefits to support your well-being. Join us and be a part of our success story About us ALL ASIA MANPOWER SERVICES, INC. is a leading provider of customer support and technical solutions. With a strong focus on innovation and customer satisfaction, we have established ourselves as a trusted partner for businesses across various industries. Our talented team of professionals is dedicated to delivering exceptional service and driving our clients' success. Apply now and take the first step towards an exciting and rewarding career with ALL ASIA MANPOWER SERVICES, INC. #J-18808-Ljbffr



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