Customer Success Manager
4 days ago
PH Remote position (candidate must be based in the Philippines) Employment type: 2-year contract (option to renew) Hours: Monday – Friday, 40 hours per week Employee share option program About the role We are looking for an organised, efficient and motivated Customer Success Manager with exception problem solving, multi-tasking and project management skills to join our growing team You will build strong trusting relationship with the Sales Team, by being proactive and providing them timely and accurate administrative data driven support so they can focus on doing what they do best ….Sales You will work directly with our clients providing them Level 1 Technical Support to resolve queries ensuring customer satisfaction, as well as prepare relevant reports and documentation to support the team. Do you exemplary 5-star communication and project management skills, if this is you …. we’d love to meet you Key responsibilities Provide timely and professional support to the Sales Team and wider business, undertaking a wide variety of administrative, support and coordination functions working with both internal and external parties Resolve product or service problems by clarifying the customer’s complaints, determining the cause of the problem, selecting and explaining the best solution to resolve the problem, expediting correction or adjustment and following up to ensure resolution. Attend relevant meetings, record meeting notes, documenting key takeaway and action items Create and maintain records in CRM/ERP, and ensuring all data is up to date, organised and accessible Develop and prepare correspondence, documents, reports and present in a timely, efficient and professional manner Ability to handle confidential information with integrity Assist in project management by tracking deadlines, monitoring progress and coordination with relevant stakeholders About you Bachelor of Science in Information Technology and demonstrated 3-5 years in a Customer Success Manager position, or similar, ideally in a fast-paced environment Exceptional project management and time management skills across multiple calendars in a project support or coordination capacity Demonstrates a high level of technical competency, proficiency in Microsoft O365, including SharePoint Ability to handle confidential information with integrity Ability to work as a part of a team or autonomously Highly developed communication and interpersonal skills, enabling the development of and maintenance of professional and productive relationships with both internal and external stakeholders Strong organisational and multitasking skill with high attention to detail and accuracy Strong written and verbal communication skills Lastly, you are a self starter, positive ‘can do’ attitude, enthusiastic and self-motivated with the drive to succeed You are a business support administrator genie, who others can trust and rely on Clearance Requirements Ability to obtain and maintain a Police Clearance #J-18808-Ljbffr
-
Customer Success Manager
2 weeks ago
Baguio, Philippines Monetate Full timeOverview As a Customer Success Manager at Monetate, you’ll drive customer retention, loyalty, and satisfaction by delivering exceptional value through our solutions. You’ll manage multiple accounts, act as a trusted advisor, and collaborate cross-functionally with sales, services, and support teams to ensure customers maximize the platform’s impact....
-
Customer Success Manager
3 weeks ago
Baguio, Philippines Staff Outsource Solutions Full timeCustomer Success Manager Remote position. About the Role We’re looking for a Customer Success Manager who thrives on building strong client relationships and ensuring seamless staffing delivery. In this role, you’ll be the main point of contact for our clients — ensuring that every placement, onboarding, and engagement runs smoothly from start to...
-
Customer Success Manager
3 weeks ago
Baguio, Philippines Huzzle Full timeAbout Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into...
-
Customer Success Executive
4 weeks ago
Baguio, Philippines Buscojobs Full timeOverview This is a remote position. Schedule : Mondays to Fridays, 7:00 am to 11:00 am (GMT) 20 hours per week The hours are designed to best support our growing Australian customer base. There is potential to increase to full-time hours as the business grows, but we are equally open to candidates who prefer to remain part-time. About the role The company is...
-
Customer Success Associate
2 weeks ago
Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per yearPosition: Customer Success AssociateCompany Overview:Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
-
Sales and Success Manager
4 days ago
Baguio, Philippines Hip eCommerce Full timeAbout Hip eCommerce We’re passionate collectors building the world’s most efficient, specialized collectible communities—unifying buyers, sellers, and fans in one seamless ecosystem. Our vision is to know where every collectible is, who owns it, who wants it, and to use technology to bring them together. Today, we operate three flagship...
-
Account Manager
4 weeks ago
Baguio, Philippines OrbitalX Full timeOverview OrbitalX is seeking a hands-on, diligent, and commercially minded Account Manager to join our team. The role requires a minimum of 5 years experience working with European or North American clients and managing/optimising live digital marketing campaigns for clients. Responsibilities Test and leverage data for improvements Project manage from start...
-
Customer Support Specialist
3 weeks ago
Baguio, Philippines Magic Full timeDepartment: Support & Leadership Location: Philippines Compensation: $5.00 / hour Description About the Opportunity Our client is a leading property management SaaS platform that empowers short-term rental hosts, co-hosts, and property managers to automate their operations across major booking channels like Airbnb, VRBO, and Booking.com. They provide an...
-
Finance Manager
2 weeks ago
Baguio, Philippines Wright Park Hotel Full timeOverview You will oversee financial operations, ensuring fiscal responsibility and strategic planning to uphold the standards of excellence. Your expertise and insight contribute to the sustainable growth and financial success of the Hotel, reinforcing its reputation as a leader in luxury hospitality. Inspired by the Hotel’s vision and mission, your strong...
-
Customer Service Supervisor
2 weeks ago
Baguio, Philippines Starlight Business Consulting Services, Inc. Full timeOverview We are seeking an experienced and motivated customer service supervisor to lead our customer service team. The ideal candidate will oversee daily operations, ensure customer satisfaction, and provide guidance and training to team members. This role requires strong leadership, communication, and problem-solving skills. Responsibilities Lead the...
