Customer Success Manager
4 weeks ago
PH Remote position (candidate must be based in the Philippines) Employment type: 2-year contract (option to renew) Hours: Monday – Friday, 40 hours per week Employee share option program About the role We are looking for an organised, efficient and motivated Customer Success Manager with exception problem solving, multi-tasking and project management skills to join our growing team You will build strong trusting relationship with the Sales Team, by being proactive and providing them timely and accurate administrative data driven support so they can focus on doing what they do best ….Sales You will work directly with our clients providing them Level 1 Technical Support to resolve queries ensuring customer satisfaction, as well as prepare relevant reports and documentation to support the team. Do you exemplary 5-star communication and project management skills, if this is you …. we’d love to meet you Key responsibilities Provide timely and professional support to the Sales Team and wider business, undertaking a wide variety of administrative, support and coordination functions working with both internal and external parties Resolve product or service problems by clarifying the customer’s complaints, determining the cause of the problem, selecting and explaining the best solution to resolve the problem, expediting correction or adjustment and following up to ensure resolution. Attend relevant meetings, record meeting notes, documenting key takeaway and action items Create and maintain records in CRM/ERP, and ensuring all data is up to date, organised and accessible Develop and prepare correspondence, documents, reports and present in a timely, efficient and professional manner Ability to handle confidential information with integrity Assist in project management by tracking deadlines, monitoring progress and coordination with relevant stakeholders About you Bachelor of Science in Information Technology and demonstrated 3-5 years in a Customer Success Manager position, or similar, ideally in a fast-paced environment Exceptional project management and time management skills across multiple calendars in a project support or coordination capacity Demonstrates a high level of technical competency, proficiency in Microsoft O365, including SharePoint Ability to handle confidential information with integrity Ability to work as a part of a team or autonomously Highly developed communication and interpersonal skills, enabling the development of and maintenance of professional and productive relationships with both internal and external stakeholders Strong organisational and multitasking skill with high attention to detail and accuracy Strong written and verbal communication skills Lastly, you are a self starter, positive ‘can do’ attitude, enthusiastic and self-motivated with the drive to succeed You are a business support administrator genie, who others can trust and rely on Clearance Requirements Ability to obtain and maintain a Police Clearance #J-18808-Ljbffr
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Customer Success Associate
2 weeks ago
Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per yearPosition: Customer Success AssociateCompany Overview:Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
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Sales and Success Manager
4 weeks ago
Baguio, Philippines Hip eCommerce Full timeAbout Hip eCommerce We’re passionate collectors building the world’s most efficient, specialized collectible communities—unifying buyers, sellers, and fans in one seamless ecosystem. Our vision is to know where every collectible is, who owns it, who wants it, and to use technology to bring them together. Today, we operate three flagship...
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Customer Support Specialist
3 weeks ago
Baguio, Philippines Zappy Full timeCustomer Support Specialist (Philippines) Location: Remote (with flexibility for overlapping U.S. business hours) About the Role Zappy BPO is looking for an empathetic, detail‑oriented Support Specialist to join our growing customer experience team supporting one of our key technology clients. You’ll be the first line of defense for customers; helping...
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Remote Project Manager
2 weeks ago
Baguio, Philippines Private Advertiser Full timeAbout Us At Growmodo, we help fast-growing companies by connecting them with global talent while supporting the careers of creative and tech professionals. We're driven by fostering growth, building strong relationships, taking ownershipand a passion for delivering a “WOW” experience daily. We're looking for a Project Manager who is ready to take charge...
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Manager, Quality Control
2 weeks ago
Baguio, Philippines Universal Music Group Full timeJoin to apply for the Manager, Quality Control role at Universal Music Group We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most...
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Customer Care Staff
3 weeks ago
Baguio, Philippines Worksavers Personnel Services, Inc. Full timeResponsibilities Assist customers in selecting and purchasing products. Provide exceptional customer service to enhance the shopping experience. Maintain knowledge of current sales promotions and inventory. Process transactions accurately and efficiently at the cash register. Collaborate with team members to meet sales targets and enhance store performance....
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Baguio City, Cordillera, Philippines eFlexervices Inc Full time ₱200,000 - ₱250,000 per yearApplicants residing in Baguio City are highly preferred.Who we are:eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company - we're your partners in success. Our approach is all about finding the perfect match between talent and...
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Baguio City, Cordillera, Philippines eFLEXervices, Inc. Full timeApplicants residing in Baguio City are highly preferred.Who we are:eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent...
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Assistant Customer Service
4 weeks ago
Baguio, Philippines Elite Headhunting Incorporated Full time- Graduate of any 4-year course - With basic accounting subjects (an advantage) - With experience in customer service (an advantage) - Computer literate (MS Word & Excel proficiency required) - Possesses good communication and interpersonal skills - Able to work under pressure and handle multiple tasks efficiently - Willing to...
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Assistant Customer Service
2 weeks ago
Baguio, Philippines Elite Business Solutions Full time- Graduate of any 4-year course - With basic accounting subjects (an advantage) - With experience in customer service (an advantage) - Computer literate (MS Word & Excel proficiency required) - Possesses good communication and interpersonal skills - Able to work under pressure and handle multiple tasks efficiently - Willing to work beyond office hours when...
