Customer Care Staff

3 weeks ago


Cagayan Valley Philippines Buscojobs Full time

Responsibilities

  • Responds promptly and professionally to incoming customer queries in person, phone or email
  • Performs a range of staff or operational support activities
  • Serves as a liaison with other departments on basic administrative or operational matters
  • Maintains, processes and updates files, records, certificates, and other documents
  • Responsible for interment scheduling and monitoring of clients' insurance from enrollment up to claims
Requirements
  • College Graduate, preferably Business-related course
  • Excellent organizational and multitasking skills
  • Proficient knowledge in customer service
  • Proficient in Microsoft applications and other computer applications
  • With good interpersonal and communication skills
  • Ability to maintain calm and polite in stressful situations
  • Knowledge on insurance process is an advantage
  • 1 year of previous admin assistant is a plus. Fresh graduates are also encouraged to apply
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