Sales Operations Systems Administrator

About Bureau

Every day, billions of people interact, shop, and transact online — but behind the convenience lies a growing problem: digital fraud and mistrust. Bureau answers those questions and provides an all-in-one platform for identity decisioning, fraud prevention, and compliance requirements. Bureau is backed by Sorenson Capital and PayPal Ventures and is scaling rapidly to shape the future of digital trust.

We celebrate homegrown leaders and value an open-door policy where your voice matters, ideas flourish, and your potential knows no bounds. Our core values are confidence, growth, customer obsession, and speed. Bureau is a launching pad for your growth.

About The Role - Sales Operations Systems Administrator

We are looking for a detail-oriented and data-driven Sales Operations Systems Administrator to join our team. This role will be responsible for maintaining and optimizing all GTM systems and processes to ensure our revenue organization runs efficiently and effectively. You will partner with the sales, marketing, customer success, and finance teams to streamline processes, improve data quality, and enable better reporting and decision-making. Reporting directly to the SVP of Finance and Revenue Operations, and with a dotted line to GTM leadership, you will optimize Bureau’s use of HubSpot, as well as all related GTM tools, and enforce proper CRM hygiene to drive decision-making.

What You’ll Be Doing

• CRM Administration (HubSpot):
  • Serve as the primary administrator of HubSpot, including user management, permissions, workflows, pipelines, fields, and integrations.
  • Maintain data integrity by developing and enforcing data hygiene practices (deduplication, field validation, enrichment). Manage system configurations to support evolving GTM strategies.
• Process Optimization:
  • Map, document, and optimize sales and customer lifecycle processes, from prospect to renewal.
  • Identify bottlenecks, recommend automation or system improvements, and lead implementations.
  • Ensure alignment of HubSpot processes with cross-functional team needs.
• Reporting & Analytics:
  • Build and maintain dashboards and reports to track KPIs (pipeline health, conversion rates, campaign attribution, etc.).
  • Provide insights to sales leadership and revenue stakeholders to guide forecasting and strategy. Partner with finance to reconcile bookings, pipeline, and revenue reporting.
• Cross-functional Collaboration:
  • Work closely with sales, marketing, and customer success teams to align CRM workflows with business objectives. Support go-to-market initiatives by ensuring HubSpot is set up to measure and scale programs effectively. Train and support end-users to maximize adoption and best practices.

What You’ll Bring

To shine here, you should have:

• 2–6 years of experience in sales/revenue operations, business operations, or CRM administration.
• Hands-on experience managing HubSpot CRM.
• Strong analytical skills and comfort with reporting, dashboards, and data analysis.
• Familiarity with sales processes (lead management, opportunity stages, forecasting).
• Excellent communication and stakeholder management skills.
• Attention to detail with a proactive, problem-solving mindset.
• Bonus: experience with Salesforce, Gong, ZoomInfo, LinkedIn Sales Navigator, or other GTM tools.

What Working At Bureau Looks Like

At Bureau, work is about building something meaningful, together. We move fast, give ownership to those closest to the problem, and turn ideas into action quickly. Our values shape how we work and win together: Teamwork and Respect, Urgency, a Solution Mindset, Transparency, Excellence, and Drive. We strive for balance with flexible work, continuous learning, and a focus on well-being with healthcare for you and your family.

Why Join Bureau?

At Bureau, you’ll be part of a mission with real global impact: creating digital trust that allows businesses and people to transact safely, fairly, and confidently. Benefits include:

• Work with purpose: Build tools that reduce fraud and protect people from digital harm.
• Cutting-edge tech: Solve problems using AI, risk intelligence, and graph-based systems at global scale.
• Massive scale, real-world impact: Your work will directly contribute to protecting millions of people and businesses worldwide.
• Room to grow: A fast-growing company where ownership and bold ideas are rewarded.
• Culture that empowers: Flexible work hours, fast-paced environment, and a team that values speed and innovation.
• Life at Bureau: Energetic culture with team activities and collaboration beyond work.

FAQs

• What is our hiring process like? We start with a friendly chat to get to know each other and align goals. Then, we’ll have 2-3 discussions to explore real-world examples and ensure cultural fit.
• How can I improve my chances of getting hired? Understand Bureau’s mission, the role, and how your past work connects. Keep your resume clear and concise (2 pages or less).
• What is Bureau’s approach to diversity and inclusion? We value a diverse and inclusive culture with inclusive hiring and supportive leaves.
• What learning and growth opportunities can I expect? Access to learning resources, mentorship, and challenging projects to grow your career.

#J-18808-Ljbffr

---