Business Development Officer

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title: Business Development Officer

Job Summary:

• Manages and monitors the over-all performance of his assigned area, in terms of business development, meeting volume and value targets, attaining income budget set for the year.

Role Exposure:

• Prepares the necessary materials/inputs in the design and formulation of the unit’s business plans, including any budgetary requirements in coordination with the Business Development Head

• Identifies prospective clients and conduct calls on remittance companies, exchange houses, recruitment/employment agencies, shipping agencies and directly market the Bank’s remittance products and related services.

• Sends out Daily FX rates to overseas offices and remittance correspondents. This shall include managing the FX spread per area of assignment.

• Works in close coordination with the Business Development Head for the preparation of the periodic evaluation of the performance of remittance correspondents / marketing officers vis-à-vis targets set for the given period, its historical performance, including budget commitments/revisions and the corresponding assumptions and justifications.

• Monitors, reviews and provides on a regular basis the appropriate pricing strategy that ensures profitability and long-term competitiveness.

• Regularly meets with industry and government contacts to obtain feedback, market information, and maintain favorable relationships.

• Performs other related functions that may be assigned from time to time.

Qualifications:

• 2–4 years in banking, fintech, or remittance-related roles

• Exposure to international remittance operations or cross-border payments

• Experience in customer service, FX trading, and data-driven reporting

• Background in business development, financial analysis, or operations

• Analytical Thinking & Attention to Detail

  • Strong ability to interpret financial data and spot trends, variances, and anomalies

  • Maintains accuracy in reporting, documentation, and partner performance tracking

  • Detail-oriented in managing regulatory tagging and audit-ready records

• Data Analysis & Visualization

  • Proficient in Excel (pivot tables, formulas, charts)

  • Experience with BI tools (e.g., Power BI, Tableau)

  • Capable of synthesizing data into actionable insights

  • Financial Operations & FX Trading

  • Familiarity with remittance systems and FX trading workflows

  • Experience with BPM processes (PDDTS, RTGS, MT103)

  • Understands the impact of FX movements on remittance flows

• Customer Service

  • Prior experience in customer-facing roles, preferably in banking or financial services

  • Handles partner inquiries and operational issues with professionalism and urgency

• Reporting & Documentation

  • Skilled in preparing monthly scorecards and dashboards

  • Maintains organized, audit-ready documentation

  • Supports internal controls and compliance reviews

• Stakeholder & Partner Coordination

• Coordinates with internal teams (e.g., Treasury, Compliance, Marketing)

• Tracks partner performance and supports marketing budget liquidation

1. Multitasking & Time Management

   • Manages multiple priorities across operations, reporting, and partner coordination

   • Works efficiently under pressure and meets tight deadlines

Other Details:

Rank: Junior Officer

Unit: Office of the President / International Offices and Subsidiaries Group / Remittance Marketing Division / International Business Department

Location: The Shops, BGC

Work Set-up: Monday to Friday, Onsite